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App Intel_PIE_Service.exe automatically crash

quangchien1008
Beginner
‎07-04-2023 07:35 PM
2,073 Views

App Intel_PIE_Service.exe automatically crashes.  → My laptop shuts down unexpectedly.

quangchien1008_0-1688524471678.png

quangchien1008_1-1688524506909.png

 

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DeividA_Intel
Employee
‎07-06-2023 08:51 AM
2,034 Views

Hello quangchien1008,  


  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your computer.   


  

In order to better assist you, please provide the following:  


1. What is the brand and model name of your processor?

2. What is the brand and model name of your wireless adapter?

3. Is this the original wireless adapter that came pre-installed on your computer or did you change/install the adapter to this one?   

4. What is the operating system installed as well as the version and build?

5. Is this issue recent?

6. Do you get any errors when the units crash? Or, do you see any error in the device manager?

7. Are you using a laptop or desktop computer?


 

Regards,  

Deivid A. 

Intel Customer Support Technician 


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DeividA_Intel
Employee
‎07-11-2023 02:35 PM
2,016 Views

Hello quangchien1008,  


  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  

Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
‎07-14-2023 02:38 PM
1,990 Views

Hello quangchien1008, 


 

I was checking your thread and see that we have not heard back from you.  


I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 

 


Regards,  

Deivid A.  

Intel Customer Support Technician  


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