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Bluetooth Driver 24.30.1.1 causing video freeze when Bluetooth is ON (Samsung Galaxy Book5 Pro)

Ishan_
Beginner
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I am facing a serious issue after updating to Intel Bluetooth driver version 24.30.1.1 on my Samsung Galaxy Book5 Pro (Ultra 7 Evo, Windows 11).

Problem:

  • When Bluetooth is ON and connected to headphones, video playback (YouTube/offline) freezes
  • When Bluetooth is OFF, video plays normally
  • Bluetooth audio also does not work properly during this issue

What I tested:

  • Clean uninstall and reinstall → issue persists
  • Multiple restarts → no change

Important finding:
Downgrading to driver version 24.10.0.4 completely fixes the issue

  • No freezing
  • Audio works perfectly

Conclusion:
This issue seems to be introduced in version 24.30.1.1, possibly related to audio handling.

Is anyone else facing this?
Any official fix or workaround planned?

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