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STuck
Beginner
882 Views

Bluetooth Wireless High Speed?

My computer keeps popping up a message saying:

Reinstall Intel Bluetooth Wireless High Speed

To use Intel Bluetooth Wireless High Speed with this version of Windows, you must reinstall it using the original installation media or download files. If you're unable to locate the media or files, contact Intel, the manufacturer of Intel Bluetooth Wireless High Speed for more info.

Iv'e tried looking in up to maybe reinstall since i don't know where the original files are and I tried to contact support but i wasn't what i was supposed to look under. I have a Dell Inspiron 17 7000 series, I'm running windows 8.1 and my computer runs 64-bit operating system.

Help would be greatly appreciated, I don't know what to do. Thanks.

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1 Reply
Kevin_M_Intel
Employee
84 Views

Hello UnicornNoob,

This thread has been moved to the Wireless/ Bluetooth community.

I would like to get more information about the configuration you have so can you please provide the dxdiag report?

Can you tell me what the Wireless adapter you have installed on the computer is?

Kevin M

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