Bluetooth driver

[W0oody]

I have tied installing Intel Wireless Bluetooth Driver Version 24.20.0.3 several times but it fails every time. any suggestions?

Thanks!

 

[asampal]

I'm having the same problem. Rerunning the installer and choosing repair doesn't fix the problem. Quite annoying.

[Marc-Elsen]

  
  - @W0oody       Can you elaborate with details = how does it fail ?

  M.

[WRD2093AU]

I am having same problem (my hardware is Intel Wi-Fi 6 AX200 160Mhz).  I can see no failure message - but absolutely refuses to update the Bluetooth driver (current 23.60.0.1).  

I have tried updating via the autmated Intel Driver & Support, as well as downloading and then tried download/running the executable BT-24.20.0-64UWD-Win10-Win11.exe .  

Also tried removing current driver (via Device Manager) and running the EXE - but the 23.60.0.1 version showed up (Windows must have stored it?).    I have unpaired and removed all devices using Bluetooth and tried installing - still no luck (Change and Repair options do nothing - no error message that I can see however- just the same version of the driver remains when looking at Intel Wireless Bluetooth in Device Manager).

[JedG_Intel]

Hello W0oody,

Thank you for posting on Intel Community Forum.

I understand that you’re experiencing issues installing the Bluetooth driver version 24.20.0.3. It’s possible that the problem is related to driver compatibility. To help address the situation more accurately, could you please share the following information:

1. What is the exact model of your wireless adapter?

2. Are there any error message? If there is, please share a screenshot.

3. Screenshot of the Device Manager showing the Bluetooth section.

I look forward to your response.

Hi @asampal @WRD2093AU,

I’m sorry to hear that you’re also experiencing issues. To avoid any confusion and to ensure that we can assist each of you more effectively, I highly recommend creating a separate thread for your concern.

Best regards

Jed G.

Intel Customer Support Technician

[KentRusselP_Intel]

Hello W0oody,

I wanted to follow up to see if you’ve had a chance to review the information shared previously. Your feedback is important, and I would appreciate hearing your thoughts at your earliest convenience.

If you have any questions or need further clarification, please feel free to reach out.

Best regards,

Kent Russel P.

Intel Customer Support Technician

[JedG_Intel]

Hello W0oody,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician