Bluetooth isn't working

[Jiggzwitda6]

I woke up this morning and kept hearing a beeping sound. The bluetooth on my computer keeps going on and off and I can not get it to stop! It won't let me remove because it says it is in use, but it is not. Troubleshooting says there is nothing wrong, tried uninstalling and reinstalling the driver, but it still does it the entire time!

[AlHill]

So we can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc

[Jiggzwitda6]

Also, I just ran a diag of some sort and it is saying something about 'check bluetooth radio status'

I dont have any bluetooth radio to connect to. Is there a way I can screen shot that to show as well?

[Jiggzwitda6]

Here is the screenshot

[Jiggzwitda6 · Accepted solution]

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[n_scott_pearson]

What solution? Why did you mark this as a solution?

According to the report, I can see no drivers installed for the Bluetooth portion of the card.

...S