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Kagao
Beginner
154 Views

Bluetooth issue

Hi Intel.

Last year, i bought a new Personnal computer MSI GP627 RE Leopard pro. And the wireless bluetooth runed correctly. But since couple month, an issue merged. i have all problems to pairing ma devices. i have to put my devide very near from the screen for pairing. If i put my device away, the pairing stop. Idon't know where is the problem. 

I hope ypu will hep me to fix this issue

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1 Reply
n_scott_pearson
Super User Retired Employee
142 Views

This is typically caused by having a poor or missing connection between the wireless module and the antenna. It is a common problem in laptops where opening and closing the lid can pull on the cable connecting the module to the antenna. Check the card's antenna connections to make sure they are properly plugged in.

Hope this helps,

...S

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