Wireless
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Bluetooth

LagoDon
Beginner
‎10-08-2024 04:44 PM
1,061 Views

Having trouble with Bluetooth. When I look in Services I see that Bluetooth Audio Gateway Services is locked in Stopping mode. I thought that it might reset by powering down and then back up, but it continues the same.

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AlHill
Super User
‎10-08-2024 05:14 PM
1,051 Views

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Fear and the desire for control are primary motivators for shadow dwellers. ]

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LagoDon
Beginner
‎10-09-2024 09:50 AM
994 Views

Here is the report generated:

Here is the generated report:

# SSU Scan Information
Scan Info:
 Version:"3.0.0.2"
 Date:"10/08/2024"
 Time:"00:00:23.2317077"

# Scanned Hardware
Computer:
          BaseBoard Manufacturer:"ASRock"
          BIOS Mode:"UEFI"
          BIOS Version/Date:"American Megatrends International, LLC. 2.01 , 06/08/2023 12:00 AM"
          CD or DVD:"Not Available"
          Embedded Controller Version:"255.255"
          Platform Role:"Desktop"
          Processor:"13th Gen Intel(R) Core(TM) i5-13400F , GenuineIntel"
          Secure Boot State:"Off"
          SMBIOS Version:"3.5"
          Sound Card:"NVIDIA Virtual Audio Device (Wave Extensible) (WDM)"
          Sound Card:"USB Audio Device"
          Sound Card:"NVIDIA High Definition Audio"
          Sound Card:"Realtek High Definition Audio"
          System Manufacturer:"ASRock"
          System Model:"B760M-C R2.0"
          System SKU:"To Be Filled By O.E.M."
          System Type:"x64-based PC"
          - "Display"
               Intel ® Graphics Driver Version:"Not Available"
               - "NVIDIA GeForce RTX 4060"
                    Adapter Compatibility:"NVIDIA"
                    Adapter DAC Type:"Integrated RAMDAC"
                    Adapter RAM:"4.00 GB"
                    Availability:"Running or Full Power"
                    Bits Per Pixel:"32"
                    Caption:"NVIDIA GeForce RTX 4060"
                    CoInstallers:"oem28.inf,Section155,Integrated RAMDAC,NVIDIA GeForce RTX 4060"
                    Color Table Entries:"4294967296"
                    Dedicated Video Memory:"Not Available"
                    Driver:"nvlddmkm.sys"
                    Driver Date:"08/13/2023 07:00 PM"
                    Driver Path:"C:\Windows\system32\DriverStore\FileRepository\nv_dispig.inf_amd64_d3828c822366e497\nvlddmkm.sys"
                    Driver Provider:"NVIDIA"
                    Driver Version:"31.0.15.3713"
                    INF:"oem28.inf"
                    INF Section:"Section155"
                    Install Date:"Not Available"
                    Installed Drivers:"C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_d3828c822366e497\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_d3828c822366e497\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_d3828c822366e497\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_d3828c822366e497\nvldumdx.dll"
                    Last Error Code:"Not Available"
                    Last Error Code Description:"Not Available"
                    Last Reset:"Not Available"
                    Location:"PCI bus 1, device 0, function 0"
                    Manufacturer:"NVIDIA"
                    Microsoft DirectX* Version:"DirectX 12"
                    Monochrome:"No"
                    Number of Colors:"4294967296"
                    Number of Video Pages:"Not Available"
                    PNP Device ID:"PCI\VEN_10DE&DEV_2882&SUBSYS_172619DA&REV_A1\4&8070C6E&0&0008"
                    Power Management Capabilities:"Not Available"
                    Power Management Supported:"Not Available"
                    Refresh Rate - Current:"60 Hz"
                    Refresh Rate - Maximum:"74 Hz"
                    Refresh Rate - Minimum:"50 Hz"
                    Resolution:"1920 X 1080"
                    Scan Mode:"Noninterlaced"
                    Service Name:"nvlddmkm"
                    Status:"OK"
                    Video Architecture:"VGA"
                    Video Memory:"Unknown"
                    Video Processor:"NVIDIA GeForce RTX 4060"
          - "Memory"
               Physical Memory (Available):"22.89 GB"
               Physical Memory (Installed):"32 GB"
               Physical Memory (Total):"31.72 GB"
               - "BANK 0"
                    Capacity:"16 GB"
                    Channel:"Controller0-ChannelA-DIMM1"
                    Configured Clock Speed:"6000 MHz"
                    Configured Voltage:"1250 millivolts"
                    Data Width:"64 bits"
                    Form Factor:"DIMM"
                    Interleave Position:"First position"
                    Manufacturer:"Team Group Inc"
                    Maximum Voltage:"Not Available"
                    Memory Type:"Unknown"
                    Minimum Voltage:"Not Available"
                    Part Number:"UD5-6000"
                    Serial Number:"02024B86"
                    Status:"Not Available"
                    Type:"Synchronous"
               - "BANK 0"
                    Capacity:"16 GB"
                    Channel:"Controller1-ChannelA-DIMM1"
                    Configured Clock Speed:"6000 MHz"
                    Configured Voltage:"1250 millivolts"
                    Data Width:"64 bits"
                    Form Factor:"DIMM"
                    Interleave Position:"Second position"
                    Manufacturer:"Team Group Inc"
                    Maximum Voltage:"Not Available"
                    Memory Type:"Unknown"
                    Minimum Voltage:"Not Available"
                    Part Number:"UD5-6000"
                    Serial Number:"02024B69"
                    Status:"Not Available"
                    Type:"Synchronous"
          - "Motherboard"
               Availability:"Running or Full Power"
               BIOS:"2.01, ALASKA - 1072009"
               Caption:"Motherboard"
               Chipset:"Not Available"
               Date:"06/07/2023 07:00 PM"
               Install Date:"Not Available"
               Last Error Code:"Not Available"
               Last Error Code Description:"Not Available"
               Manufacturer:"ASRock"
               Model:"Not Available"
               Part Number:"Not Available"
               PNP Device ID:"Not Available"
               Power Management Capabilities:"Not Available"
               Power Management Supported:"Not Available"
               Product:"B760M-C R2.0"
               Serial Number:"M80-G7020500979"
               Status:"OK"
               Version:"Not Available"
          - "Networking"
               Intel ® Network Connections Install Options:"Not Available"
               Intel ® Network Connections Version:"Not Available"
               Intel ® PROSet/Wireless Software Version:"Not Available"
               - "Bluetooth Device (Personal Area Network)"
                    Availability:"Running or Full Power"
                    Caption:"Bluetooth Device (Personal Area Network)"
                    CoInstallers:"Not Available"
                    Default IP Gateway:"Not Available"
                    DHCP Enabled:"Yes"
                    DHCP Lease Expires:"Not Available"
                    DHCP Lease Obtained:"Not Available"
                    DHCP Server:"Not Available"
                    Driver:"bthpan.sys"
                    Driver Date:"06/21/2006 12:00 AM"
                    Driver Path:"C:\Windows\system32\drivers\bthpan.sys"
                    Driver Provider:"Microsoft"
                    Driver Version:"10.0.22621.2506"
                    Index:"0003"
                    INF:"bthpan.inf"
                    INF Section:"BthPan.Install"
                    Install Date:"Not Available"
                    Installed:"Yes"
                    IP Address:"Not Available"
                    IP Subnet:"Not Available"
                    Last Error Code:"Not Available"
                    Last Error Code Description:"Not Available"
                    Last Reset:"10/06/2024 12:45 PM"
                    Location:"Not Available"
                    MAC Address:"F8:9E:94:AB:7D:67"
                    Manufacturer:"Microsoft"
                    Net Connection ID:"Bluetooth Network Connection"
                    NetCfgInstanceId:"{18018D33-A520-4C10-8DF6-2AABDB9F5BC0}"
                    PNP Device ID:"BTH\MS_BTHPAN\6&1F7C2D54&0&2"
                    Port:"Not Available"
                    Power Management (Low Power):"Not Available"
                    Power Management (Wake On LAN):"Not Available"
                    Power Management (Wake on Magic Packet):"Not Available"
                    Power Management Capabilities:"Not Available"
                    Power Management Supported:"No"
                    Product Type:"Bluetooth Device (Personal Area Network)"
                    Service Name:"BthPan"
                    Status:"Enabled"
                    Type:"Ethernet 802.3"
                    - "Service Bindings"
                         Client for Microsoft Networks:
                         File and Printer Sharing for Microsoft Networks:
                         Internet Protocol Version 4 (TCP/IPv4):
                         Internet Protocol Version 6 (TCP/IPv6):
                         Link-Layer Topology Discovery Mapper I/O Driver:
                         Link-Layer Topology Discovery Responder:
                         Microsoft LLDP Protocol Driver:
               - "Intel(R) Wireless-AC 9462"
                    Access Point:
                    Authentication:
                    Availability:"Running or Full Power"
                    - "Caption":"Intel(R) Wireless-AC 9462"
                         
                    Channel:
                    Cipher:
                    CoInstallers:"Not Available"
                    Connection Mode:
                    Default IP Gateway:"Not Available"
                    DHCP Enabled:"Yes"
                    DHCP Lease Expires:"Not Available"
                    DHCP Lease Obtained:"Not Available"
                    DHCP Server:"Not Available"
                    Driver:"Netwtw10.sys"
                    Driver Date:"09/04/2024 12:00 AM"
                    Driver Path:"C:\Windows\system32\drivers\Netwtw10.sys"
                    Driver Provider:"Intel"
                    Driver Version:"23.80.1.3"
                    Index:"0001"
                    INF:"oem55.inf"
                    INF Section:"Install_GEN_SLR_JfP1_9462_AC_no_160_1x1_WinT"
                    Install Date:"Not Available"
                    Installed:"Yes"
                    IP Address:"Not Available"
                    IP Subnet:"Not Available"
                    Last Error Code:"Not Available"
                    Last Error Code Description:"Not Available"
                    Last Reset:"10/06/2024 12:45 PM"
                    Location:"PCI bus 0, device 20, function 3"
                    MAC Address:"F8:9E:94:AB:7D:63"
                    Manufacturer:"Intel Corporation"
                    Net Connection ID:"Wi-Fi"
                    NetCfgInstanceId:"{D04431CA-FF7D-4577-AB6C-B4E8A5ACED5D}"
                    Network Name:"Wi-Fi"
                    Network Type:
                    PNP Device ID:"PCI\VEN_8086&DEV_7A70&SUBSYS_02A48086&REV_11\3&11583659&1&A3"
                    Port:"Not Available"
                    Power Management (Low Power):"Active: Yes, Enable: Yes"
                    Power Management (Wake On LAN):"Active: Yes, Enable: No"
                    Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
                    Power Management Capabilities:"Not Available"
                    Power Management Supported:"No"
                    Product Type:"Intel(R) Wireless-AC 9462"
                    Profile:
                    Radio Type:
                    Receive Rate:
                    Service Name:"Netwtw10"
                    Signal Strength:
                    State:"disconnected"
                    Status:"Enabled"
                    Transmit Rate:
                    Type:"Ethernet 802.3"
                    - "Service Bindings"
                         Bridge Driver:
                         Client for Microsoft Networks:
                         File and Printer Sharing for Microsoft Networks:
                         Internet Protocol Version 4 (TCP/IPv4):
                         Internet Protocol Version 6 (TCP/IPv6):
                         Link-Layer Topology Discovery Mapper I/O Driver:
                         Link-Layer Topology Discovery Responder:
                         Microsoft LLDP Protocol Driver:
                         QoS Packet Scheduler:
                    - "Settings"
                         *DeviceSleepOnDisconnect:Sleep on WoWLAN Disconnect:"Disabled (0)"
                         *PMARPOffload:ARP offload for WoWLAN:"Enabled (1)"
                         *PMNSOffload:NS offload for WoWLAN:"Enabled (1)"
                         *PMWiFiRekeyOffload:GTK rekeying for WoWLAN:"Enabled (1)"
                         *WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
                         *WakeOnPattern:Wake on Pattern Match:"Enabled (1)"
                         ChannelWidth24:Channel Width for 2.4GHz:"Auto (1)"
                         ChannelWidth52:Channel Width for 5GHz:"Auto (1)"
                         CtsToItself:Mixed Mode Protection:"RTS/CTS Enabled (0)"
                         FatChannelIntolerant:Fat Channel Intolerant:"Disabled (0)"
                         IbssTxPower:Transmit Power:"5. Highest (100)"
                         IEEE11nMode:802.11n/ac Wireless Mode:"3. 802.11ac (2)"
                         MIMOPowerSaveMode:MIMO Power Save Mode:"Auto SMPS (0)"
                         RoamAggressiveness:Roaming Aggressiveness:"3. Medium (2)"
                         RoamingPreferredBandType:Preferred Band:"1. No Preference (0)"
                         ThroughputBoosterEnabled:Throughput Booster:"Disabled (0)"
                         uAPSDSupport:U-APSD support:"Disabled (0)"
                         WirelessMode:802.11a/b/g Wireless Mode:"6. Dual Band 802.11a/b/g (34)"
               - "Realtek PCIe GbE Family Controller"
                    Availability:"Running or Full Power"
                    Caption:"Realtek PCIe GbE Family Controller"
                    CoInstallers:"Not Available"
                    Default IP Gateway:"192.168.1.1"
                    DHCP Enabled:"Yes"
                    DHCP Lease Expires:"10/09/2024 07:20 PM"
                    DHCP Lease Obtained:"10/08/2024 07:20 PM"
                    DHCP Server:"192.168.1.1"
                    Driver:"rt640x64.sys"
                    Driver Date:"06/15/2022 12:00 AM"
                    Driver Path:"C:\Windows\system32\drivers\rt640x64.sys"
                    Driver Provider:"Realtek"
                    Driver Version:"10.60.615.2022"
                    Index:"0002"
                    INF:"oem42.inf"
                    INF Section:"RTL8168H.ndi.NT"
                    Install Date:"Not Available"
                    Installed:"Yes"
                    IP Address:"192.168.1.37;fe80::4d16:3342:5a24:c62f"
                    IP Subnet:"255.255.255.0;64"
                    Last Error Code:"Not Available"
                    Last Error Code Description:"Not Available"
                    Last Reset:"10/06/2024 12:45 PM"
                    Location:"PCI bus 5, device 0, function 0"
                    MAC Address:"9C:6B:00:2D:8B:BB"
                    Manufacturer:"Realtek"
                    Net Connection ID:"Ethernet"
                    NetCfgInstanceId:"{005C2213-A8F4-444A-8172-D207F5CB2F2C}"
                    PNP Device ID:"PCI\VEN_10EC&DEV_8168&SUBSYS_81681849&REV_15\4&37BCDAAB&0&00E8"
                    Port:"Not Available"
                    Power Management (Low Power):"Not Available"
                    Power Management (Wake On LAN):"Not Available"
                    Power Management (Wake on Magic Packet):"Not Available"
                    Power Management Capabilities:"Not Available"
                    Power Management Supported:"No"
                    Product Type:"Realtek PCIe GbE Family Controller"
                    Service Name:"rt640x64"
                    Status:"Enabled"
                    Type:"Ethernet 802.3"
                    - "Service Bindings"
                         Bridge Driver:
                         Client for Microsoft Networks:
                         File and Printer Sharing for Microsoft Networks:
                         Internet Protocol Version 4 (TCP/IPv4):
                         Internet Protocol Version 6 (TCP/IPv6):
                         Link-Layer Topology Discovery Mapper I/O Driver:
                         Link-Layer Topology Discovery Responder:
                         Microsoft LLDP Protocol Driver:
                         QoS Packet Scheduler:
                    - "Settings"
                         *EEE:Energy-Efficient Ethernet:"Enabled (1)"
                         *FlowControl:Flow Control:"Rx & Tx Enabled (3)"
                         *InterruptModeration:Interrupt Moderation:"Enabled (1)"
                         *IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"
                         *JumboPacket:Jumbo Frame:"Disabled (1514)"
                         *LsoV2IPv4:Large Send Offload v2 (IPv4):"Enabled (1)"
                         *LsoV2IPv6:Large Send Offload v2 (IPv6):"Enabled (1)"
                         *ModernStandbyWoLMagicPacket:Wake on magic packet when system is in the S0ix power state:"Disabled (0)"
                         *NumRssQueues:Maximum Number of RSS Queues:"4 Queues (4)"
                         *PMARPOffload:ARP Offload:"Enabled (1)"
                         *PMNSOffload:NS Offload:"Enabled (1)"
                         *PriorityVLANTag:Priority & VLAN:"Priority & VLAN Enabled (3)"
                         *ReceiveBuffers:Receive Buffers:"512 (512)"
                         *RSS:Receive Side Scaling:"Enabled (1)"
                         *SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"
                         *TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
                         *TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
                         *TransmitBuffers:Transmit Buffers:"128 (128)"
                         *UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
                         *UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
                         *WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
                         *WakeOnPattern:Wake on pattern match:"Enabled (1)"
                         AdvancedEEE:Advanced EEE:"Disabled (0)"
                         AutoDisableGigabit:Auto Disable Gigabit:"Disabled (0)"
                         EnableGreenEthernet:Green Ethernet:"Enabled (1)"
                         GigaLite:Gigabit Lite:"Enabled (1)"
                         PowerSavingMode:Power Saving Mode:"Enabled (1)"
                         RegVlanid:VLAN ID:"0 (0)"
                         S5WakeOnLan:Shutdown Wake-On-Lan:"Enabled (1)"
                         WolShutdownLinkSpeed:WOL & Shutdown Link Speed:"10 Mbps First (0)"
          - "Operating System"
               .Net Framework Version:"4.0,4.8"
               Boot Device:"\Device\HarddiskVolume1"
               Internet Browser:"Google Chrome,129.0, Internet Explorer,11.1, Microsoft Edge,129.0"
               Locale:"United States"
               OS Manufacturer:"Microsoft Corporation"
               OS Name:"Microsoft Windows 11 Home"
               Other OS Description:"Not Available"
               Page File:"C:\pagefile.sys"
               Page File Space:"4.75 GB"
               Physical Memory (Available):"22.88 GB"
               Physical Memory (Installed):"32 GB"
               Physical Memory (Total):"31.72 GB"
               System Directory:"C:\Windows\system32"
               Version:"10.0.22631 Build 22631"
               Virtual Memory (Available):"26.98 GB"
               Virtual Memory (Total):"36.47 GB"
               Windows Directory:"C:\Windows"
               - "Installed Updates"
                    KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"
                    KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"
                    KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"
                    KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"
                    KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"
                    KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"
                    KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"
                    KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"
                    KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"
                    KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"
                    KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"
                    KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"
                    KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"
                    KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"
                    KB5026039:"Update [12/10/2023]"
                    KB5027397:"Update [3/26/2024]"
                    KB5031274:"Update [12/10/2023]"
                    KB5033055:"Update [12/10/2023]"
                    KB5042099:"Update [8/22/2024]"
                    KB5043143:"Update [10/6/2024]"
                    KB5043145:"Update [10/6/2024]"
                    KB5043937:"Security Update [9/10/2024]"
          - "Processor"
               - "13th Gen Intel(R) Core(TM) i5-13400F"
                    Architecture:"x64"
                    ATPO:"Not Available"
                    Availability:"Running or Full Power"
                    Caption:"Intel64 Family 6 Model 191 Stepping 2"
                    - "Chipset Name":"13th Gen Intel(R) Core(TM) i5-13400F"
                        
                    Current Voltage:"1.8 volts"
                    Driver:"Not Available"
                    Driver Date:"04/21/2009 12:00 AM"
                    Driver Path:"C:\Windows\system32\drivers\intelppm.sys"
                    Driver Provider:"Microsoft"
                    Driver Version:"10.0.22621.3672"
                    Ext. Family:"Not Available"
                    Family:"Not Available"
                    FPO:"Not Available"
                    INF:"cpu.inf"
                    INF Section:"IntelPPM_Inst.NT"
                    Install Date:"Not Available"
                    Last Error Code:"Not Available"
                    Level 1 Cache:"10 x 288 KB"
                    Level 2 Cache:"10 x 9728 KB"
                    Level 3 Cache:"20 MB"
                    Load:"Not Available%"
                    Manufacturer:"GenuineIntel"
                    Model:"191"
                    Name:"13th Gen Intel(R) Core(TM) i5-13400F"
                    Number of Cores:"10"
                    Number of Cores Enabled:"10"
                    Number of Logical Processors:"16"
                    Part Number:"To Be Filled By O.E.M."
                    Power Management Capabilities:"Not Available"
                    Power Management Supported:"No"
                    Processor ID:"BFEBFBFF000B06F2"
                    Revision:"Not Available"
                    Serial Number:"To Be Filled By O.E.M."
                    Service Name:"intelppm"
                    Status:"OK"
                    Stepping:"2"
                    Version:"Not Available"
          - "Storage"
               - "ADATA LEGEND 800 GOLD"
                    Capablities:"Random Access, Supports Writing"
                    Caption:"ADATA LEGEND 800 GOLD"
                    Cylinder - Total:"243201"
                    Description:"Disk drive"
                    Driver:"Not Available"
                    Driver Date:"06/21/2006 12:00 AM"
                    Driver Version:"10.0.22621.3672"
                    Error Code:"Device is working properly"
                    Firmware Revision:"V1122B0"
                    Heads - Total:"255"
                    Index:"0"
                    INF:"disk.inf"
                    Install Date:"Not Available"
                    Interface Type:"SCSI"
                    Manufacturer:"(Standard disk drives)"
                    Model:"ADATA LEGEND 800 GOLD"
                    Name:"\\.\PHYSICALDRIVE0"
                    Partitions:"3"
                    Physical Sector Size:"4096"
                    PNP Device ID:"SCSI\DISK&VEN_NVME&PROD_ADATA_LEGEND_800\5&5AB1A42&0&000000"
                    Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"
                    SCSI Bus:"0"
                    SCSI LUN:"0"
                    SCSI Port:"3"
                    Sectors - Per Track:"63"
                    Sectors - Total:"3907024065"
                    Serial Number:"0000_0000_0000_0000_707C_1802_3902_020E."
                    Size:"1.82 TB"
                    Size – Available:"1.50 TB"
                    Status:"OK"
                    Tracks - Per Cylinder:"255"
                    Tracks - Total:"62016255"
                    - "C:"
                         Availability:"Not Available"
                         Caption:"C:"
                         Compression Method:"Not Compressed"
                         Description:"Local Fixed Disk"
                         File System:"NTFS"
                         Name:"Windows"
                         Serial Number:"486CDF18"
                         Size:"1862.32 GB"
                         Size – Available:"1533.39 GB"
                         Status:"Not Available"
                         Volume Dirty:"No"
...#SSU#...
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