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Can't connect to wireless display on Windows 11

DM999
Beginner
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Whenever I try to use a wireless display, I get an error message saying, "Couldn't connect". I've tried several different TV's, all the same. I have other Windows 11 machines that can display just fine to those TVs. I do see an attempt being made on my TV, as I'd expect. I approve the attempt to connect, but nothing happens after.

 

I do see this in the Device Manager for the "Microsoft Wi-Fi Direct Virtual Adapter #2"

 

Device {5d624f94-8850-40c3-a3fa-a4fd2080baf3}\vwifimp_wfd\4&bd33da7&1&14 had a problem starting.

 

Driver Name: netvwifimp.inf

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Service: vwifimp

Lower Filters:

Upper Filters:

Problem: 0x0

Problem Status: 0xC00000E5

 

I've tried manually resetting my IP configuration using the (elevated) commands and restarting. Still doesn't work. I have the latest Wi-Fi drivers from Intel (23.40.0.4 published on 3/10/2024). My laptop's manufacturer is Lenovo. Wi-Fi chip is Intel Wi-Fi 6 AX201 160MHz.

 

netsh winsock reset

netsh int ip reset

 

 

I see in my System event log an entry that I think is related.

 

"6062 - Lso was triggered"

 

Here are the details:

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Netwtw10" />

  <EventID Qualifiers="32768">6062</EventID>

  <Version>0</Version>

  <Level>3</Level>

  <Task>0</Task>

  <Opcode>0</Opcode>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2024-04-17T17:12:30.0443023Z" />

  <EventRecordID>364490</EventRecordID>

  <Correlation />

  <Execution ProcessID="4" ThreadID="18792" />

  <Channel>System</Channel>

  <Computer>DEL-01-0607-LT</Computer>

  <Security />

  </System>

- <EventData>

  <Data>\Device\NDMP1</Data>

  <Data>Intel(R) Wi-Fi 6 AX201 160MHz</Data>

  <Binary>000000000200300000000000AE170080000000000000000000000000000000000000000000000000</Binary>

  </EventData>

  </Event>

 

Is there anything else I can try? Can I disable LSO?

 

Windows 11 23H2 (OS Build 22631.3447)

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ACarmona_Intel
Moderator
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Hello DM999,

 

Thank you for posting in our communities. 


Please generate an SSU report to help me further analyze important details on your system, such as the OS build number, graphics driver version, errors logged in the system, etc. To generate the SSU report, please refer to the article. How to get the Intel® System Support Utility Logs on Windows* . Please send us the generated SSU.txt file. 


We look forward to your response! 


Thank you, and have a great day ahead! 



Best regards, 

Carmona A.

Intel Customer Support Technician


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DM999
Beginner
208 Views

SSU report attached.

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ACarmona_Intel
Moderator
25 Views

Hello DM999,


Thank you for providing your SSU.


We will do further research on this matter and post the response on this thread once it is available.


Have a fantastic day, and thank you very much for your patience and understanding!


Best regards,

Carmona A.

Intel Customer Support Technician

 


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