Wireless
Issues related to Intel® Wireless Adapters and technologies
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
6088 Discussions

Can't install "Killer Control Center"

Anonymous
Not applicable
359 Views

Hi,

 

After installing driver update for my Killer WiFi, the Control Centre fails to install;

Screenshot 2021-08-14 181056.png

 

If I manually go to the Microsoft Store and try and install it from there, it also fails;

Screenshot 2021-08-14 181343.png 

Any ideas?

 

Thanks

0 Kudos
3 Replies
Alberto_R_Intel
Moderator
332 Views

Anonymous, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this topic, we just wanted to confirm a few details about your system:

What is the model of the Intel® Wireless card?

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Is this a new computer?

Was the Killer Control Center working fine before?

When did the issue start?

Did you make any recent hardware/software changes?

The wireless card, did you purchased it separately or did it came installed on the computer?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
309 Views

Hello Anonymous, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
277 Views

Hello Anonymous, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


Reply