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E5000 5 gigabit controller changing speed

Squirl
Beginner
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Hi, 

 

i have an Alienware laptop that has the e5000 controller.  until last week when i did a speed test, i would get speeds well above the 1g internet speed DL i was supposed to get. 

 

Last week i changed internet package from 1g to 2g.  i didnt need to, but it was actually cheaper for 9 months....then the get me when i forget.  with the new speed came a new router, 2 service tech visits and numerous hours of my time trying to learn about this issue.  the internet is working perfect, everywhere but my laptop.  i uninstalled the e5000 and the killer wireless BE1750xd (BE200NGW).  i rebootered my laptop, after it booted up i looked and the controller and wifi components were back in the device manager.  i tried a speed test...after a full 2g!!

 

After about 30 seconds i heard a sound, like you get after something is trying to connect but then stops.  i head that, i then was curious....speed was only 253-330 mbps??

 

the equipment works, im sure i have something turned on or off???  but im confused?  i added all of the details of my system if that may help

 

TY, 

Squirl

 

  

 

 

 

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