Wireless
Issues related to Intel® Wireless Adapters and technologies
6165 Discussions

Hi, my computer keeps disconnecting from wifi, and I don't know why. How can I solve this problem please ?

ADeAl1
Beginner
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5 Replies
AlHill
Super User
169 Views

Do you have a wireless mouse or keyboard?

 

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

 

ADeAl1
Beginner
169 Views
AlHill
Super User
169 Views

It is possible your Wireless keyboard is interferring with your WiFi. Both operate at 2.4Ghz.

 

Remove the wireless keyboard and dongle. Use a wired keyboard to test.

 

Doc

 

AlHill
Super User
169 Views

Turn off your bluetooth and test.

 

Doc

 

ADeAl1
Beginner
169 Views

It improved a little bit. Thank you.

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