Community
cancel
Showing results for 
Search instead for 
Did you mean: 
ADeAl1
Beginner
195 Views

Hi, my computer keeps disconnecting from wifi, and I don't know why. How can I solve this problem please ?

 
0 Kudos
5 Replies
AlHill
Super User
82 Views

Do you have a wireless mouse or keyboard?

 

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

 

ADeAl1
Beginner
82 Views

Hi, I have a keyboard.

AlHill
Super User
82 Views

It is possible your Wireless keyboard is interferring with your WiFi. Both operate at 2.4Ghz.

 

Remove the wireless keyboard and dongle. Use a wired keyboard to test.

 

Doc

 

AlHill
Super User
82 Views

Turn off your bluetooth and test.

 

Doc

 

ADeAl1
Beginner
82 Views

It improved a little bit. Thank you.

Reply