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mryesnowhat
Beginner
64 Views

Intel AC 9461 only 65Mbps

Hello

2.4Ghz only 65Mbps - is that normal?

5.0Ghz 433Mbps - full speed

 

2021-01-15 (1).png2021-01-15.png

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3 Replies
Jose_V_Intel
Moderator
36 Views

Hello mryesnowhat,

 

Thank you for posting on the Intel Community. 

 

Based on the information that you provided please follow the next information: 

 


  • Based on this product Intel® Wireless-AC 9461, the specifications are bands with 2.4Ghz, 5Ghz and with a max Speed of 433 Mbps. https://ark.intel.com/content/www/us/en/ark/products/125193/intel-wireless-ac-9461.html
  • In case you have issues with the speed I recommend you to check with the ISP for more information.
  • Verify if the same issue happens with other devices.
  • If you have other devices connected, try to disconnect them, and test connections to see if the issue persists.
  • Check you have all drivers and updates up to date.
  • Also, you can check with the Original Equipment Manufacturer for a hardware related issue.
  • If it is a new integration, check with your manufacturer for more compatibility information.

 

 

Regards.

Jose V.

Intel® Customer Support Technician


AndrewG_Intel
Moderator
30 Views

Hello mryesnowhat

We are checking this thread and we would like to know if you need further assistance. Please do not hesitate to contact us back if you have additional inquiries.


Best regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
23 Views

Hello mryesnowhat

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician