Intel AC210 wireless windows 11 - bluetooth is not working

[Themasterrocker]

Hi,

I am having problems with Bluetooth on my pc not even being visible to turn off and on, it's not showing up in the device manager but if I go to & apps and features it shows there is a driver installed but nothing showing up. When I originally had my PC running on windows 11 my bluetooth was there and working since doing updates that DST has told me to do I performed the latest for my bluetooth to disappear completely.

I have a Intel(R) Wi-Fi 6E AX210 160MHz driver installed for my wireless however no matter what combination I have tried whether it was a fresh install of the drivers (removing them, restarting computer with no internet connection and then installing the drivers manually) which failed and the DST is showing my device drivers as up to date. I have also tried rolling back the driver which did not work and I really do not want to have to fresh rebuild my entire operating system already but I am getting to a loss on how to resolve this.

Please can you advise or fix the drivers so I can use Bluetooth again?

[jcg0324]

My windows 11 desktop did not come with wi-fi so I installed the Intel 6E AX210 160 MHz along with the Intel BT 32.130.0 driver package. The wi-fi has always worked perfect but the bluetooth was never there from day one. It shows up under windows 11 Apps and Features as: Intel wireless bluetooth (R). However, there is no bluetooth showing in the Device Manager or under system devices. I ran the Intel SSU64 utility and the Intel wi-fi 6E AX210 shows up but nothing about bluetooth. I ran the microsoft troubleshooter for bluetooth and it says there is no bluetooth hardware detected. Bluetooth audio gateway service and bluetooth support service are both running under "Services". I reinstalled the wi-fi card drivers (BT 32.130.0) and still no bluetooth.

Should I reinstall the wi-fi card? What else can I try?

Thanks in advance.