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AMisc1
Beginner
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Intel AC7265 cannot see D-Link DIR-625 (Windows 8.1)

2 new laptops both with AC7265 adapters. My wireless router, a d-Link DIR-625 is not shown in the list of available wireless connections on either laptop. Many other connections are showing as being available, but not my home router. I am a networking novice but here is what I have tried already:

  • Confirmed latest adapter driver is installed (17.13.11.5)
  • Confirmed router compatibility with Windows 8.1 per Microsoft site.
  • Confirmed other devices (so far android tablets, Windows 7 and Windows XP) can see and connect to router
  • Confirmed latest firmware is installed in router.
  • Notebook distance from router does not help
  • I've power cycled router, reset router to factory defaults, removed router security
  • I've rebooted notebook after each change.
  • Confirmed router is set to "visible"

Any help or ideas greatly appreciated. Would hate to have to send these notebooks back.

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