Intel Killer Performance Suite status "no-adapter-connected"

[RC58]

Hello, pardon the cross-post.  I was hoping for some advice as I saw another person had described a very similar issue to what I have been experiencing for a while now. That link was the following: community.intel.com/t5/Wireless/intel-killer-performance-suite-status-quot-no-adapter-connected/m-p/1743905#M63859

As a follow-up I ran the SSU tool, and found that the wireless adapter was not beinf seen via the Intel tool.  However, Microsoft's System Information tool DID see the wireless adapter, and Windows is actively using it now.

Is this why on install that I've being seeing a warning box saying something along the lines that the Intel Killer Performance Suite can't be used with Intel Wireless driver(s)?  I didn't think to screenshoot said warning message, so I'm paraphrasing.

[Goutham_intel]

Hello RC58,

Thank you for sharing the details of your issue.

I’d like to gather a bit more information to better understand what might be causing this behavior:

• Did this issue start after updating to version 40.26.220.2126 of the Intel® Killer™ Performance Suite?
• Would it be possible for you to share a screenshot of the warning message you’re seeing during installation? That would help clarify the exact error.
• Is this issue occurring consistently, or does it happen intermittently?

Looking forward to your response so we can assist you further.

Goutham

Intel Customer Support Technician

[Subhankar_Intel]

Hello RC58,

Good day!

We wanted to check if you’ve had a chance to gather the requested information from our previous message.

In the meantime, we also recommend trying the steps outlined in the following article:

https://www.intel.com/content/www/us/en/support/articles/000058954/ethernet-products.html

If the issue persists, please share the requested details so we can investigate further.

Looking forward for your response.

Subhankar

Intel Customer Support Technician

[Tharun_Intel]

Hello RC58,

I hope this email finds you well.

Thank you for reaching out to Intel Support.

We are writing to let you know that, as we have not received any response from your end, we will be closing this support thread effective today. Please note that this thread will no longer be actively monitored going forward.

As a final recommendation, we kindly encourage you to carry out the troubleshooting steps that were shared in our earlier response, as they are designed to help resolve the issue you were experiencing.

Should you have any further questions or require additional assistance, please do not hesitate to initiate a new support thread — we will be more than happy to help.

Thank you for choosing Intel. We appreciate your time and patience.

Tharun

Intel Customer Support Technician.