Intel(R) Wi-Fi 6E AX210 160MHz "Device Not Started (Netwtw14)" under Events

[Spamton]

I have always had a pretty bad internet connection, and have always been trying to find out what the source of the problem is.

I saw this under the Events tab of the device's properties which had happened when I installed the device. I decided to install the latest driver for the device to see if the issue persists. It still showed the same thing, (as you can see with the event happening again months later in the image provided) and in the information about that event, it said this:

Device PCI\VEN_8086&DEV_2725&SUBSYS_00248086&REV_1A\4&1c4daa64&0&00E5 had a problem starting.

Driver Name: oem54.inf
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Service: Netwtw14
Lower Filters:
Upper Filters: vwifibus
Problem: 0x15
Problem Status: 0x0

I don't know if this problem causes anything bad to happen, or if I should ignore it, so I made this post to know what to do.

[JedG_Intel]

Hello Spamton,

Thank you for posting on Intel Community Forum.

To help you effectively, please share the information below.

1. Were you able to have wireless connection in a normal/expected performance before?

2. Do you remember if this issue happened after a new OS update or Wireless driver update?

3. Is this a laptop or desktop system?

4. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?

5. Is this issue happening at home, office environment or both?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Spamton,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Spamton,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician