Intel(R) Wi-Fi 6E AX211 160MHz Errors

[Blocky_Man]

I've been getting lots of errors and disconnections on my Wi-fi starting 1st August.  So far I've manage to get rid of the errors through various troubleshooting steps that included a reinstall of windows and a factory reset of my router but there at several events being registered every time I boot up my computer or if I disconnect and reconnect to the network.

I've attached the errors relating to one instance but this happens all the time and my event logs are getting spammed.  I see there has been similar reports before but there doesn't seem to be any answers.  Any ideas on how to fix this?

[DeancR_Intel]

Hi Blocky_Man,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards,

Dean R.

Intel Customer Support Technician

[Blocky_Man]

Hi,

I'm still keeping an eye on it but the connection has been stable since 9th September so its ok so far.  I'd like to monitor it a bit more before declaring a fix though.

[DeancR_Intel]

Hi Blocky_Man,

This is noted, let us know if you still encounter any issues.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi Blocky_Man,

We are following up to find out if you experience any issues.

We weren't able to get any response from you regarding the needed information.

Best regards,

Dean R.

Intel Customer Support Technician

[Blocky_Man]

Hi,

my wi-fi is still stable so I think the problem is resolved.  For reference the thing that seemed to fix it  was a reset procedure that EE performed on my router that seemed to do more than the factory reset available from the router management UI.

That said I still think that there are issues with the Intel driver in that whatever the router was doing caused the adapter to reset and the error reporting seemed to be inadequate so IMO the Intel adapter and driver seemed to handle the error scenario poorly.  

[VARADHARAJAN]

@Blocky_Man 

I am happy to hear wifi connection is stable now.  Note the driver version is installed .

At present latest version is 23.80.0.7

[Blocky_Man]

Negative  - I have driver 23.70.2 and Intel support assistant says that's up to date.

[DeancR_Intel]

Hi Blocky_Man,

Apologies for the delay on my response, this is noted, and we will further check this and get back to you once I have the necessary information.

Hi VARADHARAJAN,

I would like to clarify that the new version for wireless driver of Intel is 23.70.2.3 not 23.80.0.7.

Here's the link for reference:

Intel® Wireless Wi-Fi Drivers for Windows® 10 and Windows 11*

Best regards,

Dean R.

Intel Customer Support Technician

[VARADHARAJAN]

@DeancR_Intel 

Thanks for conforming 

[Blocky_Man]

Looks like the problem is back - frequent adapter resets and I've noticed some packet loss when playing games and internet browsing hangs occasionally too.  In the end I bought a separate Wi-Fi card based on the AX210 and now everything is working properly.  I'm assuming now that the built in AX211 has some sort of hardware fault.