Intel® Smart Sound Technology for Bluetooth® Audio didn't recognize devices properly

[SurajD]

Been a while since I having issue with this one. Using Windows 11 25H2 on my Acer Nitro AN515-57. From the beginning, I had problems with connecting sound devices via bluetooth (headphones, speaker, mic), all of the connected devices showing as a "HandsFree device" in settings with terrible sound without additional settings. Tried to use "native" drivers from acer site, tried to be up to date from intel site, nothing helps. 

Thank you for help! Have a good day!

[JedG_Intel]

Hello SurajD,

I wanted to check if you had the chance to review the information I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello SurajD,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician