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Intel WIFI 6 AX203 issues

Noctur
Beginner
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I'm using a lenovo LOQ essential, RTX 2050 model, and while gaming there's a bunch of jittering of ping.

It randomly spikes to 100+. I've tried re installing drivers, playing with the settings, using different DNS, rebooting router and laptop, using a hotspot, but the issue is persistent. It's completely random too. Idk how I can troubleshoot this.

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JeanetteC_Intel
Moderator
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Hello Noctur,

 

Thank you for posting in Intel Communities.

 

Please help share your system's specification's page so I can check the exact system components installed.

 

  1. When did the issue start?
  2. Do you remember if this issue happened after a new OS update or Wireless driver update?
  3. Is Intel® Wi-Fi 6 AX203 the original adapter that came pre-installed in your system (Lenovo LOQ essential), or have you changed/installed a new adapter recently?
  4. Is the issue (high ping/lagging) only happening when playing game(s) and able to connect wirelessly without issues?
  5. Are there any other device(s) where you can play the game on the same network to check if the issue persists?
  6. Have you tried connecting to a different network (with this same Lenovo device) to check if the issue still persists?

 

Additionally, I highly appreciate you sharing your system configuration so I can fully check and provide you with an accurate fix. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

 

  • Scan: Check the box Everything.
  • Click Scan.
  • Review: When finished scanning, click Next.
  • Click Save. *Attach the SSU log file as you reply.

 

I look forward to your response.

 

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


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