Intel® Wi-Fi 6 AX200 23.70.2 released on 8/20/24 is buggy!

[brunoaduarte]

Do Intel test the drivers before releasing them?

My bluetooth mouse + keyboard were working perfectly till I installed this driver yesterday.

Mouse and keyboard started lagging as hell, for example if I press some key on the keyboard, lets say "s", it would print "ssssssssssssssssss". And the mouse pointer would lag a lot.

Now I rolled back to 23.50.0.6 and everything is back to normal work again.

Intel should remove 23.70.2 ASAP and release a fix for this.

[brunoaduarte]

Today the issue started again, and when I checked the drivers, my windows automatically updated to Intel(R) Wi-Fi 6 AX200 160MHz 23.60.1.2.

Drivers 23.60 ~ 23.70 DDDDDDDDDDDDDO NOT WORK 

BTW: the multiple "D" above are the representation of the issuuuue (again)

[Earl_Intel]

Hi brunoaduarte,

Thank you for posting in the community!

You can try to perform clean installation of your wireless drivers; you can visit the link for the instructions.

Clean Installation of Wireless Drivers (intel.com)

After performing a clean install, Kindly run this on your system so that I can also gauge the following peripherals and the driver versions that you have:

Intel® System Support Utility for Windows*

Once finished downloading, open the tool, click on scan (leave the default items checked), click next, then save the system information to a .txt file. Please provide us the .txt file.

Just some additional questions regarding to the issue you're encountering on your Wi-Fi Card.

May I know the make and model of your Mouse and Keyboard?

May I know what other troubleshooting steps you have tried to resolve the issue?

If you have a spare Mouse and Keyboard, is the issue still happening using a spare Mouse or Keyboard?

Best regards,

Earl E.

Intel Customer Support Technician.

[Earl_Intel]

Hi brunoaduarte,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Earl E.

Intel Customer Support Technician.