Intel® Wi-Fi 7 BE201 (320 MHz) - Unable to connect to 6G Bands (Wi-Fi 7)

[Workyard]

Laptop: Dell Inspiron 14 Plus (Model DB14250)

BIOS Version/Date Dell Inc. 1.10.0, 1/7/2026
Operating System: Windows 11 Pro 25H2 – Build 26200.7840

Wi-Fi Adapter: Intel® Wi-Fi 7 BE201 (320 MHz)
Driver Version: 24.20.0.4 (from Intel website)

I purchased this laptop less than a month ago. From the first day, it has been unable to connect to 6 GHz (Wi-Fi 7) networks.

Dell replaced the Wi-Fi adapter, assuming the original card might be defective. However, even after the replacement, the laptop still cannot detect or connect to any 6 GHz / Wi-Fi 7 networks.

Troubleshooting already performed:

1. Factory reset of Windows

2. Removed all network drivers

3. Installed the latest drivers directly from Intel’s website

4. Verified the issue persists after hardware replacement

At this point the system only connects to 2.4 GHz and 5 GHz bands.

I would appreciate guidance on:

• Whether additional BIOS, regulatory domain, or Windows settings are required for 6 GHz operation

• Any known compatibility issues with the BE201 on Windows 11 25H2

• Recommended diagnostics or logs I can provide to help troubleshoot

Thank you in advance for your assistance.

[Workyard]

Also I am in the United States if country-specific legal regulations apply

[Marc-Elsen]

  - @Workyard     When trying to connect , just afterwards  examine :
                                 Event Viewer → Applications and Services Logs → Microsoft → Windows → WLAN-AutoConfig → Operational

M.

[Workyard]

It seems the SSID: WiFi-6G. When it fails to connect it connects to the 2.4B

Event 8002

System

- Provider       [ Name] Microsoft-Windows-WLAN-AutoConfig       [ Guid] {9580d7dd-0379-4658-9870-d5be7d52d6de}

EventID 8002

Version 0

Level 2

Task 24010

Opcode 191

Keywords 0x8000000000000600

- TimeCreated       [ SystemTime] 2026-02-19T01:53:19.3682764Z

EventRecordID 2722

Correlation

- Execution       [ ProcessID] 2816       [ ThreadID] 8904

Channel Microsoft-Windows-WLAN-AutoConfig/Operational

Computer DESKTOP-32O29MS

- Security       [ UserID] S-1-5-18

-

EventData

InterfaceGuid

{4d67ad8c-845a-4120-8881-84ca328d2f27}

InterfaceDescription

Intel(R) Wi-Fi 7 BE201 320MHz

ConnectionMode

Connection to a secure network without a profile

ProfileName

WiFi-6G

SSID

WiFi-6G

BSSType

Infrastructure

FailureReason

The specific network is not available.

ReasonCode

163851

ConnectionId

0x6

RSSI

255

Event 8000

-

System

- Provider       [ Name] Microsoft-Windows-WLAN-AutoConfig       [ Guid] {9580d7dd-0379-4658-9870-d5be7d52d6de}

EventID 8000

Version 0

Level 4

Task 24010

Opcode 189

Keywords 0x8000000000000600

- TimeCreated       [ SystemTime] 2026-02-19T01:53:22.2779005Z

EventRecordID 2723

Correlation

- Execution       [ ProcessID] 2816       [ ThreadID] 8868

Channel Microsoft-Windows-WLAN-AutoConfig/Operational

Computer DESKTOP-32O29MS

- Security       [ UserID] S-1-5-18

-

EventData

InterfaceGuid

{4d67ad8c-845a-4120-8881-84ca328d2f27}

InterfaceDescription

Intel(R) Wi-Fi 7 BE201 320MHz

ConnectionMode

Automatic connection with a profile

ProfileName

WiFi-2.4G

SSID

WiFi-2.4G

BSSType

Infrastructure

ConnectionId

0x7

[Marc-Elsen]

              - @Workyard     What type of access point (brand & model)  is it trying to connect to ?
 
  M.

[Kenny10]

I also having same issues with 6Ghz connection. It was working just fine until last week. The SSID is appearing on wireless list.

HP EliteBook X Flip G1i 14 inch Notebook Next Gen AI PC

Bios

Version

X90 Ver. 01.04.01

Date

2026-03-06

Operating System

Edition

Microsoft Windows 11 Pro (64-bit)

Version (Build)

25H2 (10.0.26200)

Intel® Wi-Fi 7 BE201 320MHz

• Provider Intel
• Version24.30.1.1
• Date2026-03-03