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SCraw
Novice
973 Views

Intel Wireless AC7260 performance issues D54250WYKH

Hi everyone.

Is anyone using this card getting really bad performance? As a comparison using speedtest.net my NUC is only getting 16Mbps compared to my macbook which is in the same area getting 60-70Mbps.

Is this to do with this particular card? I've updated to the latest drivers as of today and nothing has improved.

Thanks in advance.

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2 Replies
Allan_J_Intel1
Employee
114 Views

Thanks for joining the Intel communities.

I am moving this thread to the appropriate support group.

Please check here for further information:

Thanks

Allan.

Thanks

Allan.

Kevin_M_Intel
Employee
114 Views

Hi BigTasty,

I am sorry you are having this problem with the NUC and the AC 7260 adapter but let me give some troubleshooting steps improve the performance.

I first would like to get more information about the system configuration you have so I can have a very clear picture of your problem so I would appreciate if you can provide the following:

  1. Attach your dxdiag report here. How to get it?

Dxdiag Report: Type dxdiag in Start Menu> open> Save> Attach using Advanced Editor Options.

  1. Run the System Identification Utility and provide me with the code generated by the software. Here is the link: http://www.intel.com/support/siu.htm http://www.intel.com/support/siu.htm

  1. System information:
  2. Wireless Router Brand and model:
  3. Router Firmware installed:
  4. Wireless band set on the router, is it at 2.4GHz or 5GHz?
  5. how many devices are connected to the Wireless lan?
  6. How far are you from the router?

All this information will help me to provide accurate and helpful answers.

Kevin M

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