Intel drivers post 22.50.1.1 dont work for 6GHz for AX210 Windows 10

[N2692]

Hi,

I have upgraded my AX210 drivers to 22.80.1.1 for my Windows 10 platform. The device does not see 6GHz SSIDs anymore. My hardware platform does not support Windows 11, so I would like to understand if there will be a fix for this anytime soon. I would like to use the latest drivers for better performance. I tried to back rev the driver one release after another and the last release that works for 6GHz is 22.50.1.1.

I also made sure that the registry setting Is6GhzBandSupported is set to 1.

I tried with the Netgear RAXE500 as well as the ASUS AXE11000 with their latest firmware versions.

I am using Windows 10 21H1 release 19043.928 - October 10/12 

Please let me know if there is a solution.

[David_G_Intel]

Hello N2692

Thank you for posting on the Intel️® communities. Please share with us the following information:

• Do you experience any Bluetooth issues?
• Is this a laptop or desktop system?
• Is this issue happening at home, office environment or both?
• Is this a new computer? If so, have check with your system's OEM for validated drivers or support on known issues related to the symptoms experienced?
• Is this the original adapter that came pre-installed in your system or have you changed/installed a new adapter recently?
• Have you checked if this issue happens on different networks?
• What steps do you take to reproduce your issue?
• Have you installed any recent software or hardware in your system?
• Have you rebooted your access-point, router, modem?
• Do other devices still see the network?
• Intel® System Support Utility (Intel® SSU) results 
  • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 
  • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
  • Click on the menu where it says "Summary" to change to "Detailed View".  
  • To save your scan, click on "Next", then "Save".  

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

Were you able to check the previous post?  

Let us know if you still need assistance.    

Best regards,  

David G.  

Intel Customer Support Technician  

[David_G_Intel]

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 

Best regards,  

David G. 

Intel Customer Support Technician