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idata
Community Manager
1,144 Views

Intel proset doesn't work

Intel proset doesn;t show any profiles or wifi networks ,the only option i have is import profile.Running on win7,help please?

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5 Replies
jbenavides
Honored Contributor II
25 Views

Hello DanielDuma,

Please let us know the following information so we can provide accurate recommendations about this situation:

- Which version of the Intel® PROSet/Wireless Software do you have installed? (As seen in Windows* Control Panel - Programs)

- Are you using the http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000017246.html Intel® PROSet/Wireless Software and Drivers for IT Admins? or is this the standard http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005634.html Intel® PROSet/Wireless Software?

- Is this the adapter that came installed in your computer from factory?

- What is the adapter model?

idata
Community Manager
25 Views

I am using the standard version latest one:18.40 released this month .My adapter is a intel ac 7260dual band ,wifi is working but not proset.thanks in advance

jbenavides
Honored Contributor II
25 Views

Hello DanielDuma,

Please confirm that when you install the Intel® PROSet/Wireless Software, you customize the installation and then select to install all the additional components, as seen in the following advisory:

http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005564.html Updated Installation Process for Intel® PROSet/Wireless Software

If you are referring to the WiFi connection utility, please make sure you using the Intel® PROSet/Wireless Advanced Enterprise Software to manage your Wireless connections.

jbenavides
Honored Contributor II
25 Views

Hello,

We have not received a reply from you in several days. Please let us know if you require further assistance.

idata
Community Manager
25 Views

I did what you said ,instaled with enterprise version and it works fine now.Thanks a lot !