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Issues with AX200

Apache060
Beginner
551 Views

Hello,

I have a Intel AX200 WIFI Card the issue is that I find that the WIFI Card will not stay connected to my router this only happens sometimes and when I try to update the driver for the WIFI card then Its finshed it tells me that it has been repaired, has removed the driver and install the driver again but got the same message.

Is there a removal tool that intel do so I can do a clean install of the driver ?

 

Any help would be great.

Thanks 

 

Matthew

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4 Replies
ArielP_Intel
Employee
517 Views

Hello Apache060,


Thank you for posting in Intel Communities! I understand that you're having issues in installing drivers for your AX200.


To assist you further, I have prepared some questions for you. Kindly see them below:

  1. How did you install the drivers for AX200?
  2. What is your operating system?
  3. Are you using Intel Driver & Support Assistant or a third party application?


Thank you and looking forward to hearing from you!


Best regards,


Ariel P.

Intel Customer Support Technician


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ArielP_Intel
Employee
482 Views

Hello Apache060,


I hope you're doing well. I'm following up if you've had the chance to review my last message. Let me know if you have any questions. Looking forward to hearing from you soon!


Best regards,


Ariel P.

Intel Customer Support Technician


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Apache060
Beginner
462 Views

Hi Ariel,

so far the issue has not come back.

so I think I will leave it for now.

 

thanks 

 

matthew

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ArielP_Intel
Employee
421 Views

Hello Apache060,


I'm glad to hear that the issue has not returned. With that in mind, I will go ahead and close this inquiry now. Please continue to monitor your system to ensure the issue does not persist. If you need further assistance, feel free to submit a new inquiry, as this thread will no longer be monitored.


Best regards,


Ariel P.

Intel Customer Support Technician


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