Linux network controller driver

[chao_liang]

Question:

• I installed  ubuntu-20.04.6-desktop-amd64 on our workstation. I couldn't find the wireless option in setting.

Process:

• Firstly, I thought maybe the kernel version was too old. I then downloaded  and installed the 5.19.17 version kernel, but I still didn't see the wireless option after I restarted UBUNTU.
• I thought the second reason could be the driver. I consulted in terminal, and it showed the network controller intel 272b. I tried to find the corresponding driver, but I found nothing even on intel webpages. I tried to install drivers-linux-firmware_20220818-1_all.deb (which is a driver). I unpacked it and putted the document(iwlwifi-ty-a0-gf-a0-59.ucode) under /lib/firmware/. Finally I restarted UBUNTU. It still didn't work.

I'm a Linux novice. Hope you can provide some information. Thanks!

Sincerely

[RamyerM_Intel]

Hello chao_liang, 

We do have a documented reference of the troubleshooting step that you can take for this specific issue. Although what you have is a different version, you can still follow the steps at this link: https://www.intel.com/content/www/us/en/support/articles/000055056/wireless.html. 

Hope this helps. 

Ramyer M.

Intel Customer Support Technician 

[RamyerM_Intel]

Hello chao_liang, 

How are you doing? Did the troubleshooting steps worked for you? Kindly please let us know if the issue still persists so we can continue finding a solution for you. 

Ramyer M. 

Intel Customer Support Technician

[RamyerM_Intel]

Hello KoolDog, 

We have not heard from you in the past days. I hope you are doing well. I want to let you know that We will proceed in closing this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Ramyer M. 

Intel Customer Support Technician