WiFi has been dropping regularly daily with the issue as
"The description for Event ID 6062 from source Netwtw14 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."
Please provide the following information in order for us to further isolate the issue and provide you with a solution:
When did the issue start? And has your wireless card worked fine before, and have you made any changes to your system that might cause the issue?
Please go to your device manager, then take a screenshot and share it with me.
Please generate an SSU report to help me further analyse important details on your system, such as the OS build number, graphics driver version, errors logged in the system, etc. To generate the SSU report, please refer to the article How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.
The issue started a week or two ago after shutting down pc for the night and opening the next day. It worked perfectly before. No changes were made. Everything else is up to date besides the drivers. I've tried new and old ones. I've tried a new SSD and a new installation of Windows. Still is happening.
Same issue for me. Toggling airplane mode gets me back online so far. But last time I tried uninstalling and reinstalling the drivers and they wouldn't reinstall. I had to reinstall Windows (11) just for this issue. Nightmare.
Update from my side. Totally counter-intuitively, I decided to check the following box: "Device Manager -> (NIC) -> Power Management -> Allow the computer to turn off this device to save power". Ever since then, I've not had the problem. Bizarre. It's like the handling of the setting is inverted somehow. Not sure whether that's an MS issue or an Intel driver one. If anything changes/transpires further, I'll post here.
We are checking in with you on the Wi-Fi issue to see if you have already performed the troubleshooting steps that we have provided or if you have any additional queries. Please know that we would be happy to assist you if you have any.
We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.
