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TFurs
Novice
975 Views

Not detecting newer driver available - Intel Driver & Support Assistant

Hello,

I have a Lenovo Yoga (Win10 1803) running the Intel Driver & Support Assistant v3.5.1.7 and the system has an Intel Dual Band Wireless-N 7260. The issue is that the Intel Driver & Support Assistant is not detecting when there is a newer WiFi driver available:

* Tested the Intel Driver & Support Assistant with Firefox 62.0.2, Edge (1803) and IE11 (1803) - all 3 browsers report that "Your Intel® software is up to date."

* The Intel 7260 is using this driver -> Version: 20.70.0 (Previously Released) Date: 7/31/2018, https://downloadcenter.intel.com/download/27989/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

* However, there is a newer driver available -> Version: 20.80.0 (Latest) Date: 9/11/2018, https://downloadcenter.intel.com/download/28143/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

* Lenovo no longer publishes updated drivers for this device so I rely on the Intel Driver & Support Assistant to keep the drivers up to date (usually needed when a new version of Windows 10 is released every 6 months)

Because the Intel Driver & Support Assistant is showing the Intel 7260 WiFi is up to date, I wanted to see if you could check the attached Intel Driver & Support Assistant logs to see why it isn't seeing the newer driver. Also, let me know if there are any other logs I can send over. Thanks!

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2 Replies
idata
Community Manager
84 Views

Hello TF14

 

 

Thank you for joining the Intel® community.

 

 

Steps for a clean install of Intel® Driver & Support Assistant:

 

 

Uninstall the current versions using the DSA uninstaller located here:

 

Intel® Driver & Support Assistant Uninstaller Version: 1.0.0.2 (Latest)

 

https://downloadcenter.intel.com/download/28149/Intel-Driver-Support-Assistant-Uninstaller https://downloadcenter.intel.com/download/28149/Intel-Driver-Support-Assistant-Uninstaller

 

 

Once you have uninstalled the previous version; install the latest version of Intel® Driver & Support Assistant:

 

https://downloadcenter.intel.com/download/24345/Intel-Driver-Support-Assistant?product=128824 https://downloadcenter.intel.com/download/24345/Intel-Driver-Support-Assistant?product=128824

 

 

Bear in mind that the drivers provided by Intel are the generic drivers for your system, we recommend to test/use the driver provided the Original Equipment Manufacturer (OEM) due to those are customized for your system.

 

 

Hope this helps.

 

 

Regards,

 

Leonardo C.

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation

 

idata
Community Manager
84 Views

Hello TF14

 

 

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

 

 

Regards,

 

Leonardo C.

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation

 

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