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NP1
Novice
1,638 Views

Problem Installing Driver

Hi,

Appreciate any help.

My first post sorry apologise for any error in advance.

Problem

Using intel driver update, found update for intel proset / wireless software for Bluetooth.

I downloaded and installed but failed.

See attached debug file log for details.

This I what I think the problem is as listed in log.

DriverUpdateUI.exe Information: 0 : IDUU-Install: Couldn't find 32 bit subkey. Trying 64 bit.

DriverUpdateUI.exe Information: 0 : IDUU-Install: Couldn't find registry subkey. We're done here.

Help

Can someone please assist in getting update to install, thanks.

regards

Corca!!!

0 Kudos
6 Replies
IUman
Honored Contributor II
142 Views

If you have some problems updating this driver with the Intel® Driver Update Utility please try manually, you can download the driver at:

https://downloadcenter.intel.com/product/66890/Intel-Centrino-Advanced-N-6235-Dual-Band https://downloadcenter.intel.com/product/66890/Intel-Centrino-Advanced-N-6235-Dual-Band

If the system you have is an OEM system HP, DELL, Toshiba etc, I strongly recommend updating the driver from your system manufacturer website. Please be aware that the proper driver will be located at that website.

Please provide me with your system model or if you purchase the wireless card separate.

NP1
Novice
142 Views

Hi Ivanu

Tried option one manual download and removed previous and the installed.

This installed it as shown in pic below in my programs and features

But when I run utility and check in my settings it shows below.

The utility tells me its out of date.

Option 2 OEM Website

My system was windows 8 then upgraded to windows 8.1 and then windows 10.

If I go to my OEM I have two drivers to pick from see below, should I install one of them?

Any help appreciated.

regards,

Corca!!!

NP1
Novice
142 Views

Hi Ivanu

My Laptop is a Metabox P170EM

Follow link

http://www.metabox.com.au/drivers.asp Metabox Driver Downloads

NP1
Novice
142 Views

Hi Can someone assist please.

Nick.

IUman
Honored Contributor II
142 Views

Hello Corca,

Please be aware that Intel provides generic versions of drivers for general purposes. Your computer manufacturer may have altered the features, incorporated customizations, or made other changes to your driver. Intel recommends you contact your computer manufacturer for the latest system specific updates and technical support information as they are more familiar with you system configuration and how the components interact with each other.

Also, I recommend checking with your system manufacturer about the Windows 10 compatibility with your system.

NP1
Novice
142 Views

Thanks, got it.

Apprecaite the help.

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