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Stuck at Documentation Installation during Wireless Driver Update

Unic
Beginner
132 Views

Every time I attempt to update my wireless driver, the installation process gets stuck at the documentation upgrading stage, as shown in the image below. It simply hangs there and doesn't proceed.


Attempts I've Made to Resolve the Issue:
1. I've tried uninstalling the WIFI module in Device Manager and deleting the corresponding driver.
2. I've rebooted the machine, allowing it to automatically install the driver, and then used WirelessSetup.exe to update the driver.


Despite these efforts, the installation still gets stuck at the documentation upgrading step.
Could someone please advise on how I can resolve this issue?


Tags: @wireless, @software, @Driver


Thank you in advance for your assistance.

 

Unic_0-1732333742616.png

 

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n_scott_pearson
Super User
125 Views
Are you attempting to install the package from a network share? This doesn't work; the file(s) must be local.
Hope this helps,
...S
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Unic
Beginner
46 Views

No, the installation file was downloaded from the Intel® Driver & Support Assistant, and I clicked the Install button after it was successfully downloaded from the website.
Subsequently, the installation process commenced, and it got stuck during the documentation upgrade phase, just as I mentioned earlier.

Like the screenshot shows.

Unic_0-1732356174738.png

 

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