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Wifi AX201 problem with Parrot

Fenderlost
Beginner
638 Views
Hi,
 
I've just installed Parrot 6.1.0-1parrot1-amd64 (home edition) dual boot with Windows 11 but my WiFi device is not working. My ethernet conection is working OK, but can't connect with Wifi. ifconfig doesn´t shows any wireless interface (wlan0 like)
 
My laptop model is Katana 15 B13V, MSI vendor
 
probe

https://linux-hardware.org/?probe=e92e058288

 

dmesg

firmware: failed to load iwlwifi-so-a0-hr-b0-43.ucode (-2)

 

intel ssu attached

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DeividA_Intel
Employee
616 Views

Hello Fenderlost,  

  

Thank you for posting on the Intel® communities. I understand that you are having issues with the Intel® Wi-Fi 6 AX201 under the Parrot operating system.


I would like to let you know that Parrot does not appear as a supported operating system for the Intel® Wi-Fi 6 AX201. However, I will try to help you on this matter.


1. Is the issue also present on Ubuntu or Windows?

2. Do you get any errors? If so, can you take a picture?

3. Was the Intel® Wi-Fi 6 AX201 working before under this dual boot?

4. Have you checked with MSI to confirm if the laptop is compatible with Parrot?


Regards,  

Deivid A. 

Intel Customer Support Technician 


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Fenderlost
Beginner
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Hi, thanks for your answer DeividA

 

About your questions:

 

1. Is the issue also present on Ubuntu or Windows? R/ No, Windows works perfectly

2. Do you get any errors? If so, can you take a picture? R/ I just can't see the wireless interface (example: wlan03) using ifconfig or network manager. When I run the dmesg command, I see many errors like this: "firmware: failed to load iwlwifi-so-a0-hr-b0-43.ucode (-2)"

3. Was the Intel® Wi-Fi 6 AX201 working before under this dual boot? Yes, in Windows it works well

4. Have you checked with MSI to confirm if the laptop is compatible with Parrot? Not yet. 

 

Thanks

 

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DeividA_Intel
Employee
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Hello Fenderlost, 


Thanks for the confirmation. Based on your issue and the fact that the adapter works fine under Windows, this seems related to compatibility with the operating system.


I recommend you check with the Parrot support team for further support and steps to be able to use the wireless adapter.


Please keep in mind that this thread will no longer be monitored by Intel.  


Regards,  

Deivid A.  

Intel Customer Support Technician  


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