Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
7439 Discussions

Wifi doesn't find any network windows 10 PRO 64

ACipr1
Beginner
1,332 Views

today my np900x4c Samsung crashed and reinstalled the windows 10, my wifi doesnt find any network... but they work if i add SSID and WAP key manually.... im very angry about it.... the driver its from windows, i tried intall intel PRO wifi etc.... but still not working.

0 Kudos
2 Replies
idata
Employee
440 Views

Hello Alexandre,

 

 

We understand that your PC is not showing any available networks after a recent Windows* update, however, you are able to connect if you add the network manually. Here are some items for your consideration:

 

 

- The list of available networks is handled by the Operating System (Windows), the adapter itself is probably working well since you are able to connect by adding the network.

 

 

- From the adapter side, we advise you to https://downloadcenter.intel.com/download/26782/Wireless-Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-10- Intel® PROSet/Wireless Software and Drivers for Windows® 10* [19.60.0], also apply the https://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005544.html Recommended Settings for 802.11n Connectivity.

 

 

- If the issue persists after that, it would suggest a problem in the configuration of Windows (Network configuration, Antivirus, Firewall, WLAN Autoconfig service, etc.), at this point we would advise you to check with Microsoft* or the https://www.intel.com/content/www/us/en/support/topics/OEMs.html Computer Manufacturer Support. Here is a document from Microsoft* that you can use as reference:

 

 

https://support.microsoft.com/en-us/help/10741/windows-10-fix-network-connection-issues Fix network connection issues in Windows 10

 

Note: 3rd party links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

 

 

Regards,

 

Jonathan B.
0 Kudos
idata
Employee
440 Views

Hello Alexandre,

 

 

Please let us know if there was any progress after the actions recommended, or if you you require further assistance.

 

 

Regards,

 

Jonathan B.
0 Kudos
Reply