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Beginner
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Wifi doesn't find any network windows 10 PRO 64

today my np900x4c Samsung crashed and reinstalled the windows 10, my wifi doesnt find any network... but they work if i add SSID and WAP key manually.... im very angry about it.... the driver its from windows, i tried intall intel PRO wifi etc.... but still not working.

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Community Manager
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Hello Alexandre,

 

 

We understand that your PC is not showing any available networks after a recent Windows* update, however, you are able to connect if you add the network manually. Here are some items for your consideration:

 

 

- The list of available networks is handled by the Operating System (Windows), the adapter itself is probably working well since you are able to connect by adding the network.

 

 

- From the adapter side, we advise you to https://downloadcenter.intel.com/download/26782/Wireless-Intel-PROSet-Wireless-Software-and-Drivers-... Intel® PROSet/Wireless Software and Drivers for Windows® 10* [19.60.0], also apply the https://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005544.html Recommended Settings for 802.11n Connectivity.

 

 

- If the issue persists after that, it would suggest a problem in the configuration of Windows (Network configuration, Antivirus, Firewall, WLAN Autoconfig service, etc.), at this point we would advise you to check with Microsoft* or the https://www.intel.com/content/www/us/en/support/topics/OEMs.html Computer Manufacturer Support. Here is a document from Microsoft* that you can use as reference:

 

 

https://support.microsoft.com/en-us/help/10741/windows-10-fix-network-connection-issues Fix network connection issues in Windows 10

 

Note: 3rd party links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

 

 

Regards,

 

Jonathan B.
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Community Manager
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Hello Alexandre,

 

 

Please let us know if there was any progress after the actions recommended, or if you you require further assistance.

 

 

Regards,

 

Jonathan B.
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