Wifi unclaimed ubuntu 24.04 Intel AX211

[LaplaceTransformS]

Greetings:

This seems to be a common occurrence, however the solutions are highly tailored and of no help in my case, and your guidance is appreciated:

sudo lshw -class network

*-network UNCLAIMED
description: Network controller
product: Alder Lake-P PCH CNVi WiFi
vendor: Intel Corporation
physical id: 14.3
bus info: pci@0000:00:14.3
version: 01
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix cap_list
configuration: latency=0
resources: iomemory:600-5ff memory:603d1ac000-603d1affff

My environment is:

Static hostname: node1
Icon name: computer-desktop
Chassis: desktop ️
Machine ID: fe7c85e3c9bc482da2358ed29b42ffc2
Boot ID: eb9b29dae53c44aabf8dcd28cab23f41
Operating System: Ubuntu 24.04.3 LTS
Kernel: Linux 6.8.0-87-generic
Architecture: x86-64
Hardware Vendor: Intel_R_ Client Systems
Hardware Model: NUC12WSKv7
Firmware Version: WSADLV57.0090.2023.0821.1751
Firmware Date: Mon 2023-08-21
Firmware Age: 2y 2month 3w 4d

lspci | grep 14.3

00:14.3 Network controller: Intel Corporation Alder Lake-P PCH CNVi WiFi (rev 01)

Regards,

[KennethB_Intel]

Hello LaplaceTransformS,

Thank you for reaching out to the Intel Community Forum. I understand that you are experiencing issues with your Wi-Fi connection. To assist you further, I would like to gather more details regarding the issue. Kindly provide answers to the following questions:

• Are you having issues with Wi-Fi only, or both Wi-Fi and Bluetooth?
• When did the issue start?
• Did this issue begin after a new OS update or a wireless driver update?
• Have you tried rolling back to a previous driver version for testing?
• What steps do you take to reproduce the issue?
• Were you able to have a wireless connection with normal/expected performance before?
• Have you installed any recent software or hardware in your system?
• Is this the original adapter that came pre-installed, or have you changed/installed a new adapter recently?
• Is the issue happening at home, in an office environment, or both?
• Have you checked if the issue occurs on different networks?
• Are you able to reproduce the issue while on a hardwired connection?
• Have you rebooted your access point, router, or modem?
• Have you modified any Wi-Fi adapter settings before the issue appeared?
• Could you please provide screenshots/photos of the error?

I will wait for your response so I can continue assisting you.

Best regards,

Kenneth B.

Intel Customer Support Technician

[KennethB_Intel]

Hello LaplaceTransformS,

I noticed that you posted in the web portal instead of replying to this thread. Please let me know if you prefer to continue there rather than here.

In the meantime, I will investigate this issue and provide an update once I have more information.

Thank you!

Best regards,

Kenneth B.

Intel Customer Support Technician

[KennethB_Intel]

Hello LaplaceTransformS,

We will now proceed via email. Please expect an email within the day.

Thank you!

Best regards,

Kenneth B.

Intel Customer Support Technician