Wireless N7265 without dual channel?

[CBach1]

I bought a Mountain Onyx with Wireless N7265 dual channel. I've installed intel windows 10 drivers (18.12.1.2) but I cannot find 5Ghz network.

>netsh wlan show drivers

Nombre de interfaz: Wi-Fi

Controlador : Intel(R) Wireless-N 7265

Proveedor : Intel Corporation

Proveedor : Intel

Fecha : 29/07/2015

Versión : 18.12.1.2

Archivo INF : C:\WINDOWS\INF\oem26.inf

Archivos : 3 total

C:\WINDOWS\system32\DRIVERS\Netwtw02.sys

C:\WINDOWS\system32\DRIVERS\Netwfw02.dat

C:\WINDOWS\system32\DRIVERS\vwifibus.sys

Tipo : Controlador Wi-Fi nativo

Tipos de radio admitidos : 802.11b 802.11g 802.11n

Modo FIPS 140-2 compatible: Sí

Protección de trama de administración de 802.11w habilitada: Sí

Red hospedada admitida: no

Mountain technical support say it's a problem drivers. I don't know if it's really a problem drivers or Mountain try to scam me. How I can be sure my wifi card is dual?

The hardware Id is "PCI\VEN_8086&DEV_095A&SUBSYS_50028086&REV_50"

[ASouz7]

Carlos1

According to the information you have provide, it seems that you have the Intel® Wireless-N 7265 which is not dual band. That is the reason you can't find any 5GHz network even if your router/modem has this technology. Intel has two versions of this adapter, in the links below you can find the product brief of each one of these mentioned adapters.

http://www.intel.com/content/dam/www/public/us/en/documents/product-briefs/wireless-n-7265-wbt-brief.pdf Intel® Wireless-N 7265 - Product Brief

http://www.intel.com/content/dam/www/public/us/en/documents/product-briefs/dual-band-wireless-n-7265-wbt-brief.pdf Intel® Dual Band Wireless-N 7265 Product Brief

[CBach1]

Thks for your reply, aleki_intel. I imagine I have Wireless-N 7265 without dual band, but I am not 100% sure. Mountain say it's my fault, problem drivers... Is there any way to be 100% sure what my model is?

[ASouz7]

Carlos1,

Yes, there is. Go to control Panel >> Device Manager >> Network Adapter. Expand this option and you should be able to see the name of your adapter or consult with your computer manufacturer for further details. Check your computer brand and access this link to find the contact information if your computer manufacturer: http://www.intel.com/support/oems.htm Computer Manufacturer Support Web Sites