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GLasm
Beginner
1,182 Views

centrino adapter disabling automatically, cannot be enabled, then disappearing

I already visited some solutions, like unchecking the turn off device when low battery/power saving, and applied it, but the problem still persists.

Driver Details: Intel(R) Centrino(R) Ultimate-N 6300 AGN

Provider: Intel

Date: 4/30/2015

Version: 15.18.0.1

Signer: Microsoft Windows Hardware Compatibility Publisher

I even tried to update the drivers, but the problem's still there.

I tried uninstalling any programs that may interfere with the device.

I observed that as the adapter disables, it gives out either of the three error codes: 10, 31, and 45.

In event viewer, errors with event ID 441 appear quite often.

Device PCI\VEN_8086&DEV_4238&SUBSYS_11118086&REV_35\4&30730bda&0&00E4 could not be migrated.

Last Device Instance Id: USB\VID_148F&PID_2870\6&2bb760e&0&2

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Location Path:

Migration Rank: 0xF000FFFFFFFFF102

Present: false

Status: 0xC0000719

My OS is Windows 10 Pro version 1703

any assistance please?

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1 Reply
idata
Community Manager
126 Views

Hello HiroUshioda,

 

 

We understand that you're having issues with your adapter becoming disabled and disappearing in Windows® 10. Please bear in mind that the Intel® Centrino® Ultimate-N 6300 has been discontinued and is no longer applicable for support.

 

 

- https://www.intel.com/content/www/us/en/support/articles/000006507/network-and-i-o/wireless-networki... Customer Support Options for Discontinued Intel® Wireless Products

 

 

Another problematic point worth mentioning is that your adapter is only partially supported in Windows® 10. Since it does not meet Microsoft's requirements for a Windows® 10 driver, it makes do using the latest Windows 8.1* drivers available for it (these are included in the Win10 drivers package). In some cases, uninstalling the driver allowing the inbox driver (OS provided generic version) to be installed may yield better results.

 

 

- https://www.intel.com/content/www/us/en/support/articles/000005602/network-and-i-o/wireless-networki... Supported Operating Systems for Intel® Wireless Products

 

 

We can also recommend to update your OS to Windows® 10 Fall Creators Update (1709), we've seen a few cases where this new build actually resolved issues for legacy adapters.

 

 

We hope this information helps.

 

 

Best regards,

 

Carlos A.