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jkhan4
Beginner
934 Views

screen mirroring

i cant connect my probook 450 g2 5th gen 5200u dual band wireless adapterac3160.it was able to mirror it few days back but now it doesnt work any more i tried everything but it doesnt work...conection etablishes for like 5seconds with black screen on samsung smart tv nd cursor moves on the screen of tv then it disconnects automatically.smart tv is samsung ku7000 55inch

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idata
Community Manager
44 Views

Hello jazzy94,

 

 

We understand you're having issues sharing your screen and keeping your screen sharing session connected. Please keep in mind that we don't provide support for Miracast*, for this we can recommend contacting your http://www.intel.com/content/www/us/en/support/topics/OEMs.html computer manufacturer or Microsoft*.

 

 

As general recommendations we can suggest making sure that your wireless and graphic drivers are up to date. It's also important to make sure that your TV has the latest firmware installed.

 

 

- http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6943827 Downloads and support for HP ProBook 450 G2* Notebook PC.

 

- http://www.samsung.com/us/support/answer/ANS00050249/ Updating the Firmware on your 2016 UHD TV (UN****/KU****) - Samsung*.

 

 

NOTE: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services offered there. We do not offer support for any third party tool mentioned here.

 

 

Best regards,

 

Carlos A.