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wifi drivers keep failing

helpnow
Beginner
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I have a fairly new Dell. My wifi drivers keep failing, which means I lose access to my wifi network, and I have to uninstall the driver: Killer(R) wifi AX 1650i 160 MHz Wireless Network Adapter (201 NGW). When this happens -- and it happens daily -- I have to uninstall the driver and restart the system to regain access to my wifi networks. The Windows error code  is Code 43. I am not a techie by any measure, so please dumb down any suggestions.  Thanks! in advance.

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Steven_Intel
Moderator
570 Views

Hello helpnow,


Thank you for posting on the Intel® communities.


In order to better assist you, please provide the following information:


  • Do you remember if the issue started after any driver/Windows update?
  • Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?


As well, download the Intel® SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 


Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save". Please attach the file to your reply.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
550 Views

Were you able to check the previous post?


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
523 Views

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.


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