Despite having tried updating to the latest version, I can't get my wireless bluetooth to work. When checking the system, it says error and reinstalling the drivers doesn't fix the problem. I have a MINIX N42C-4, intel premium CPU N4200 1.10 Ghz processor. The bluetooth icon disappeared, and can't be turned on. This has happened in the past, and after several weeks, it suddenly started working again, despite no new updates made.
Thank you for posting on the Intel® communities.
To better assist you I would appreciate if you could provide the following information:
Please run the following tool and attach the reports generated.
Intel® System Support Utility (Intel® SSU) Download link
1. Open the application and click on "Scan" to see the system and device information.
2. By default, Intel® SSU will take you to the "Summary View".
3. Click on the menu where it says "Summary" to change to "Detailed View".
4. To save your scan, click on "Next", then "Save".
Intel Technical Support Technician
I suggest that you do a clean WLAN install. The process for doing so is as follows:
Hope this helps,