oneAPI Registration, Download, Licensing and Installation
Support for Getting Started questions related to download, Installation and licensing for Intel oneAPI Toolkits and software development tools.

software license account problem

jyp1
Beginner
683 Views

I have registered a software license on my account. However, an error occurred during the login process, so I created it with the same account.
After that, the existing registered software in the account is not displayed.
When I try to re-register, some say I've already registered, but they don't show up in the Licenses tab. When I register for anything else, it says that it is already registered to another account.
It's past the warranty period to get support, so all you have to do is post a question to the community center.

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ArpanB_Intel
Moderator
601 Views

Hi, we have contacted you internally to gather some information. Please check your inbox and respond to us there as the information is non-public in nature.


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ArpanB_Intel
Moderator
505 Views

Jiyong, unfortunately we were unable to hear back from you.



If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.


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