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Blue Screen with Vtune update 8 on windows 2008 r2

virstoserge
Beginner
150 Views
Install eval VTune 9.1 update 8 on Windows 2008 R2. Every time I try to run it machine crashes in sepdrv.sys. Any ideas?
TRAP_FRAME: fffff80002b72c50 -- (.trap 0xfffff80002b72c50)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000003 rbx=0000000000000000 rcx=0000000000000390
rdx=0000000000000007 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88002c01041 rsp=fffff80002b72de8 rbp=0000000000000000
r8=fffff88002c0240f r9=0000000000000006 r10=0000000000000701
r11=fffffa8008086102 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz ac pe nc
sepdrv+0x1041:
fffff880`02c01041 0f30 wrmsr
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800018b232e to fffff800018ba5d0
STACK_TEXT:
fffff800`02b71c98 fffff800`018b232e : fffffa80`08480060 fffffa80`08480060 fffff800`02b72410 fffff800`018e7524 : nt!KeBugCheck
fffff800`02b71ca0 fffff800`018e02ed : fffff800`01ac8b88 fffff800`01a01a40 fffff800`0184a000 fffff800`02b72ba8 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`02b71cd0 fffff800`018e7950 : fffff800`01a09a50 fffff800`02b71d48 fffff800`02b72ba8 fffff800`0184a000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`02b71d00 fffff800`018f48df : fffff800`02b72ba8 fffff800`02b72410 fffff800`00000000 00000000`00000000 : nt!RtlDispatchException+0x410
fffff800`02b723e0 fffff800`018b9c42 : fffff800`02b72ba8 fffff800`01a34e0f fffff800`02b72c50 fffffa80`085cba40 : nt!KiDispatchException+0x16f
fffff800`02b72a70 fffff800`018b854a : fffffa80`00000000 fffffa80`0000003c fffffa80`08734810 fffff880`0102d2fb : nt!KiExceptionDispatch+0xc2
fffff800`02b72c50 fffff880`02c01041 : fffff880`02c0c536 00000000`00000000 fffffa80`06c992f0 00000000`00000000 : nt!KiGeneralProtectionFault+0x10a
fffff800`02b72de8 fffff880`02c0c536 : 00000000`00000000 fffffa80`06c992f0 00000000`00000000 fffff880`03b6eee0 : sepdrv+0x1041
fffff800`02b72df0 fffff880`02c0f12d : fffffa80`071d11a0 00000000`00000000 fffffa80`07338000 fffff880`03b6ef4a : sepdrv+0xc536
fffff800`02b72e20 fffff880`02c08abc : fffffa80`071d11a0 fffff880`00ec0653 fffffa80`071d11a0 fffffa80`07549010 : sepdrv+0xf12d
fffff800`02b72e60 fffff880`02c02546 : fffffa80`83000000 fffff800`019da6c9 00000000`ffffffff 00000282`00000282 : sepdrv+0x8abc
fffff800`02b72e90 fffff880`02c018e6 : 00000000`00000000 00000000`00000000 fffffa80`07549010 00000000`00000000 : sepdrv+0x2546
fffff800`02b72ed0 fffff800`018c5cdc : fffffa80`07549038 fffffa80`00000000 00000000`00000000 fffff800`01a34e80 : sepdrv+0x18e6
fffff800`02b72f00 fffff800`018c0765 : 00000000`00000000 fffffa80`085be880 00000000`00000000 fffff880`02c018dc : nt!KiRetireDpcList+0x1bc
fffff800`02b72fb0 fffff800`018c057c : 00000000`00004000 00000000`00000000 00000000`00000000 fffff800`01825b50 : nt!KyRetireDpcList+0x5
fffff880`15f566a0 fffff800`019059dc : 00000000`000033e0 fffffa80`06932000 00000000`001f4000 fffff800`018c0b4b : nt!KiDispatchInterruptContinue
fffff880`15f566d0 fffff800`018a4d6c : fffff800`01a34e80 fffff800`01a37000 00000000`00000000 fffff800`0183a54c : nt!KiDpcInterrupt+0xcc
fffff880`15f56860 fffff880`02c0196e : fffffa80`00000000 fffff880`02c024b0 00000000`00000000 00000000`00000000 : nt!KeInsertQueueDpc+0x1dc
fffff880`15f568f0 fffff880`02c04127 : 00000000`00000000 fffff800`01b82643 00000000`00000668 fffff8a0`03b67060 : sepdrv+0x196e
fffff880`15f56960 fffff880`02c04935 : 00000000`00000001 00000000`20206f49 fffffa80`085e24e0 00000000`00000000 : sepdrv+0x4127
fffff880`15f56990 fffff800`01bd66b7 : fffffa80`0778e788 fffff880`15f56ca0 fffffa80`0778e788 fffffa80`0778e670 : sepdrv+0x4935
fffff880`15f56a10 fffff800`01bd6f16 : fffffa80`0859b060 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607
fffff880`15f56b40 fffff800`018b9853 : fffffa80`0859b060 00000000`00000001 fffffa80`085be880 fffff800`01bd13b4 : nt!NtDeviceIoControlFile+0x56
fffff880`15f56bb0 00000000`73432dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008ebf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73432dd9
STACK_COMMAND: kb
FOLLOWUP_IP:
sepdrv+1041
fffff880`02c01041 0f30 wrmsr
TRAP_FRAME: fffff80002b72c50 -- (.trap 0xfffff80002b72c50)NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=0000000000000003 rbx=0000000000000000 rcx=0000000000000390rdx=0000000000000007 rsi=0000000000000000 rdi=0000000000000000rip=fffff88002c01041 rsp=fffff80002b72de8 rbp=0000000000000000r8=fffff88002c0240f r9=0000000000000006 r10=0000000000000701r11=fffffa8008086102 r12=0000000000000000 r13=0000000000000000r14=0000000000000000 r15=0000000000000000iopl=0 nv up ei pl nz ac pe ncsepdrv+0x1041:fffff880`02c01041 0f30 wrmsrResetting default scope
LAST_CONTROL_TRANSFER: from fffff800018b232e to fffff800018ba5d0
STACK_TEXT: fffff800`02b71c98 fffff800`018b232e : fffffa80`08480060 fffffa80`08480060 fffff800`02b72410 fffff800`018e7524 : nt!KeBugCheckfffff800`02b71ca0 fffff800`018e02ed : fffff800`01ac8b88 fffff800`01a01a40 fffff800`0184a000 fffff800`02b72ba8 : nt!KiKernelCalloutExceptionHandler+0xefffff800`02b71cd0 fffff800`018e7950 : fffff800`01a09a50 fffff800`02b71d48 fffff800`02b72ba8 fffff800`0184a000 : nt!RtlpExecuteHandlerForException+0xdfffff800`02b71d00 fffff800`018f48df : fffff800`02b72ba8 fffff800`02b72410 fffff800`00000000 00000000`00000000 : nt!RtlDispatchException+0x410fffff800`02b723e0 fffff800`018b9c42 : fffff800`02b72ba8 fffff800`01a34e0f fffff800`02b72c50 fffffa80`085cba40 : nt!KiDispatchException+0x16ffffff800`02b72a70 fffff800`018b854a : fffffa80`00000000 fffffa80`0000003c fffffa80`08734810 fffff880`0102d2fb : nt!KiExceptionDispatch+0xc2fffff800`02b72c50 fffff880`02c01041 : fffff880`02c0c536 00000000`00000000 fffffa80`06c992f0 00000000`00000000 : nt!KiGeneralProtectionFault+0x10afffff800`02b72de8 fffff880`02c0c536 : 00000000`00000000 fffffa80`06c992f0 00000000`00000000 fffff880`03b6eee0 : sepdrv+0x1041fffff800`02b72df0 fffff880`02c0f12d : fffffa80`071d11a0 00000000`00000000 fffffa80`07338000 fffff880`03b6ef4a : sepdrv+0xc536fffff800`02b72e20 fffff880`02c08abc : fffffa80`071d11a0 fffff880`00ec0653 fffffa80`071d11a0 fffffa80`07549010 : sepdrv+0xf12dfffff800`02b72e60 fffff880`02c02546 : fffffa80`83000000 fffff800`019da6c9 00000000`ffffffff 00000282`00000282 : sepdrv+0x8abcfffff800`02b72e90 fffff880`02c018e6 : 00000000`00000000 00000000`00000000 fffffa80`07549010 00000000`00000000 : sepdrv+0x2546fffff800`02b72ed0 fffff800`018c5cdc : fffffa80`07549038 fffffa80`00000000 00000000`00000000 fffff800`01a34e80 : sepdrv+0x18e6fffff800`02b72f00 fffff800`018c0765 : 00000000`00000000 fffffa80`085be880 00000000`00000000 fffff880`02c018dc : nt!KiRetireDpcList+0x1bcfffff800`02b72fb0 fffff800`018c057c : 00000000`00004000 00000000`00000000 00000000`00000000 fffff800`01825b50 : nt!KyRetireDpcList+0x5fffff880`15f566a0 fffff800`019059dc : 00000000`000033e0 fffffa80`06932000 00000000`001f4000 fffff800`018c0b4b : nt!KiDispatchInterruptContinuefffff880`15f566d0 fffff800`018a4d6c : fffff800`01a34e80 fffff800`01a37000 00000000`00000000 fffff800`0183a54c : nt!KiDpcInterrupt+0xccfffff880`15f56860 fffff880`02c0196e : fffffa80`00000000 fffff880`02c024b0 00000000`00000000 00000000`00000000 : nt!KeInsertQueueDpc+0x1dcfffff880`15f568f0 fffff880`02c04127 : 00000000`00000000 fffff800`01b82643 00000000`00000668 fffff8a0`03b67060 : sepdrv+0x196efffff880`15f56960 fffff880`02c04935 : 00000000`00000001 00000000`20206f49 fffffa80`085e24e0 00000000`00000000 : sepdrv+0x4127fffff880`15f56990 fffff800`01bd66b7 : fffffa80`0778e788 fffff880`15f56ca0 fffffa80`0778e788 fffffa80`0778e670 : sepdrv+0x4935fffff880`15f56a10 fffff800`01bd6f16 : fffffa80`0859b060 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607fffff880`15f56b40 fffff800`018b9853 : fffffa80`0859b060 00000000`00000001 fffffa80`085be880 fffff800`01bd13b4 : nt!NtDeviceIoControlFile+0x56fffff880`15f56bb0 00000000`73432dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x1300000000`0008ebf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73432dd9

STACK_COMMAND: kb
FOLLOWUP_IP:sepdrv+1041fffff880`02c01041 0f30 wrmsr
0 Kudos
2 Replies
Kevin_Magee__Intel_
150 Views
Hello,

I will contact you via a private message in order to help resolve this issue.

Best,

Kevin
Kevin_Magee__Intel_
150 Views
Hello,

The VTune analyzer engineers have confirmed that this issue is due to an incompatibility between VTune analyzer's sampling technology and the Hyper-V virtualization system. Sampling mode cannot run when the Hyper-V hypervisor is active, because Hyper-V (like other virtualization systems) doesn't virtualize the performance-monitoring registers which are used by this analysis type.

Best,
-Kevin
Reply