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virstoserge
Beginner
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Blue Screen with Vtune update 8 on windows 2008 r2

Install eval VTune 9.1 update 8 on Windows 2008 R2. Every time I try to run it machine crashes in sepdrv.sys. Any ideas?
TRAP_FRAME: fffff80002b72c50 -- (.trap 0xfffff80002b72c50)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000003 rbx=0000000000000000 rcx=0000000000000390
rdx=0000000000000007 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88002c01041 rsp=fffff80002b72de8 rbp=0000000000000000
r8=fffff88002c0240f r9=0000000000000006 r10=0000000000000701
r11=fffffa8008086102 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz ac pe nc
sepdrv+0x1041:
fffff880`02c01041 0f30 wrmsr
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800018b232e to fffff800018ba5d0
STACK_TEXT:
fffff800`02b71c98 fffff800`018b232e : fffffa80`08480060 fffffa80`08480060 fffff800`02b72410 fffff800`018e7524 : nt!KeBugCheck
fffff800`02b71ca0 fffff800`018e02ed : fffff800`01ac8b88 fffff800`01a01a40 fffff800`0184a000 fffff800`02b72ba8 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`02b71cd0 fffff800`018e7950 : fffff800`01a09a50 fffff800`02b71d48 fffff800`02b72ba8 fffff800`0184a000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`02b71d00 fffff800`018f48df : fffff800`02b72ba8 fffff800`02b72410 fffff800`00000000 00000000`00000000 : nt!RtlDispatchException+0x410
fffff800`02b723e0 fffff800`018b9c42 : fffff800`02b72ba8 fffff800`01a34e0f fffff800`02b72c50 fffffa80`085cba40 : nt!KiDispatchException+0x16f
fffff800`02b72a70 fffff800`018b854a : fffffa80`00000000 fffffa80`0000003c fffffa80`08734810 fffff880`0102d2fb : nt!KiExceptionDispatch+0xc2
fffff800`02b72c50 fffff880`02c01041 : fffff880`02c0c536 00000000`00000000 fffffa80`06c992f0 00000000`00000000 : nt!KiGeneralProtectionFault+0x10a
fffff800`02b72de8 fffff880`02c0c536 : 00000000`00000000 fffffa80`06c992f0 00000000`00000000 fffff880`03b6eee0 : sepdrv+0x1041
fffff800`02b72df0 fffff880`02c0f12d : fffffa80`071d11a0 00000000`00000000 fffffa80`07338000 fffff880`03b6ef4a : sepdrv+0xc536
fffff800`02b72e20 fffff880`02c08abc : fffffa80`071d11a0 fffff880`00ec0653 fffffa80`071d11a0 fffffa80`07549010 : sepdrv+0xf12d
fffff800`02b72e60 fffff880`02c02546 : fffffa80`83000000 fffff800`019da6c9 00000000`ffffffff 00000282`00000282 : sepdrv+0x8abc
fffff800`02b72e90 fffff880`02c018e6 : 00000000`00000000 00000000`00000000 fffffa80`07549010 00000000`00000000 : sepdrv+0x2546
fffff800`02b72ed0 fffff800`018c5cdc : fffffa80`07549038 fffffa80`00000000 00000000`00000000 fffff800`01a34e80 : sepdrv+0x18e6
fffff800`02b72f00 fffff800`018c0765 : 00000000`00000000 fffffa80`085be880 00000000`00000000 fffff880`02c018dc : nt!KiRetireDpcList+0x1bc
fffff800`02b72fb0 fffff800`018c057c : 00000000`00004000 00000000`00000000 00000000`00000000 fffff800`01825b50 : nt!KyRetireDpcList+0x5
fffff880`15f566a0 fffff800`019059dc : 00000000`000033e0 fffffa80`06932000 00000000`001f4000 fffff800`018c0b4b : nt!KiDispatchInterruptContinue
fffff880`15f566d0 fffff800`018a4d6c : fffff800`01a34e80 fffff800`01a37000 00000000`00000000 fffff800`0183a54c : nt!KiDpcInterrupt+0xcc
fffff880`15f56860 fffff880`02c0196e : fffffa80`00000000 fffff880`02c024b0 00000000`00000000 00000000`00000000 : nt!KeInsertQueueDpc+0x1dc
fffff880`15f568f0 fffff880`02c04127 : 00000000`00000000 fffff800`01b82643 00000000`00000668 fffff8a0`03b67060 : sepdrv+0x196e
fffff880`15f56960 fffff880`02c04935 : 00000000`00000001 00000000`20206f49 fffffa80`085e24e0 00000000`00000000 : sepdrv+0x4127
fffff880`15f56990 fffff800`01bd66b7 : fffffa80`0778e788 fffff880`15f56ca0 fffffa80`0778e788 fffffa80`0778e670 : sepdrv+0x4935
fffff880`15f56a10 fffff800`01bd6f16 : fffffa80`0859b060 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607
fffff880`15f56b40 fffff800`018b9853 : fffffa80`0859b060 00000000`00000001 fffffa80`085be880 fffff800`01bd13b4 : nt!NtDeviceIoControlFile+0x56
fffff880`15f56bb0 00000000`73432dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008ebf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73432dd9
STACK_COMMAND: kb
FOLLOWUP_IP:
sepdrv+1041
fffff880`02c01041 0f30 wrmsr
TRAP_FRAME: fffff80002b72c50 -- (.trap 0xfffff80002b72c50)NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=0000000000000003 rbx=0000000000000000 rcx=0000000000000390rdx=0000000000000007 rsi=0000000000000000 rdi=0000000000000000rip=fffff88002c01041 rsp=fffff80002b72de8 rbp=0000000000000000r8=fffff88002c0240f r9=0000000000000006 r10=0000000000000701r11=fffffa8008086102 r12=0000000000000000 r13=0000000000000000r14=0000000000000000 r15=0000000000000000iopl=0 nv up ei pl nz ac pe ncsepdrv+0x1041:fffff880`02c01041 0f30 wrmsrResetting default scope
LAST_CONTROL_TRANSFER: from fffff800018b232e to fffff800018ba5d0
STACK_TEXT: fffff800`02b71c98 fffff800`018b232e : fffffa80`08480060 fffffa80`08480060 fffff800`02b72410 fffff800`018e7524 : nt!KeBugCheckfffff800`02b71ca0 fffff800`018e02ed : fffff800`01ac8b88 fffff800`01a01a40 fffff800`0184a000 fffff800`02b72ba8 : nt!KiKernelCalloutExceptionHandler+0xefffff800`02b71cd0 fffff800`018e7950 : fffff800`01a09a50 fffff800`02b71d48 fffff800`02b72ba8 fffff800`0184a000 : nt!RtlpExecuteHandlerForException+0xdfffff800`02b71d00 fffff800`018f48df : fffff800`02b72ba8 fffff800`02b72410 fffff800`00000000 00000000`00000000 : nt!RtlDispatchException+0x410fffff800`02b723e0 fffff800`018b9c42 : fffff800`02b72ba8 fffff800`01a34e0f fffff800`02b72c50 fffffa80`085cba40 : nt!KiDispatchException+0x16ffffff800`02b72a70 fffff800`018b854a : fffffa80`00000000 fffffa80`0000003c fffffa80`08734810 fffff880`0102d2fb : nt!KiExceptionDispatch+0xc2fffff800`02b72c50 fffff880`02c01041 : fffff880`02c0c536 00000000`00000000 fffffa80`06c992f0 00000000`00000000 : nt!KiGeneralProtectionFault+0x10afffff800`02b72de8 fffff880`02c0c536 : 00000000`00000000 fffffa80`06c992f0 00000000`00000000 fffff880`03b6eee0 : sepdrv+0x1041fffff800`02b72df0 fffff880`02c0f12d : fffffa80`071d11a0 00000000`00000000 fffffa80`07338000 fffff880`03b6ef4a : sepdrv+0xc536fffff800`02b72e20 fffff880`02c08abc : fffffa80`071d11a0 fffff880`00ec0653 fffffa80`071d11a0 fffffa80`07549010 : sepdrv+0xf12dfffff800`02b72e60 fffff880`02c02546 : fffffa80`83000000 fffff800`019da6c9 00000000`ffffffff 00000282`00000282 : sepdrv+0x8abcfffff800`02b72e90 fffff880`02c018e6 : 00000000`00000000 00000000`00000000 fffffa80`07549010 00000000`00000000 : sepdrv+0x2546fffff800`02b72ed0 fffff800`018c5cdc : fffffa80`07549038 fffffa80`00000000 00000000`00000000 fffff800`01a34e80 : sepdrv+0x18e6fffff800`02b72f00 fffff800`018c0765 : 00000000`00000000 fffffa80`085be880 00000000`00000000 fffff880`02c018dc : nt!KiRetireDpcList+0x1bcfffff800`02b72fb0 fffff800`018c057c : 00000000`00004000 00000000`00000000 00000000`00000000 fffff800`01825b50 : nt!KyRetireDpcList+0x5fffff880`15f566a0 fffff800`019059dc : 00000000`000033e0 fffffa80`06932000 00000000`001f4000 fffff800`018c0b4b : nt!KiDispatchInterruptContinuefffff880`15f566d0 fffff800`018a4d6c : fffff800`01a34e80 fffff800`01a37000 00000000`00000000 fffff800`0183a54c : nt!KiDpcInterrupt+0xccfffff880`15f56860 fffff880`02c0196e : fffffa80`00000000 fffff880`02c024b0 00000000`00000000 00000000`00000000 : nt!KeInsertQueueDpc+0x1dcfffff880`15f568f0 fffff880`02c04127 : 00000000`00000000 fffff800`01b82643 00000000`00000668 fffff8a0`03b67060 : sepdrv+0x196efffff880`15f56960 fffff880`02c04935 : 00000000`00000001 00000000`20206f49 fffffa80`085e24e0 00000000`00000000 : sepdrv+0x4127fffff880`15f56990 fffff800`01bd66b7 : fffffa80`0778e788 fffff880`15f56ca0 fffffa80`0778e788 fffffa80`0778e670 : sepdrv+0x4935fffff880`15f56a10 fffff800`01bd6f16 : fffffa80`0859b060 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607fffff880`15f56b40 fffff800`018b9853 : fffffa80`0859b060 00000000`00000001 fffffa80`085be880 fffff800`01bd13b4 : nt!NtDeviceIoControlFile+0x56fffff880`15f56bb0 00000000`73432dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x1300000000`0008ebf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73432dd9

STACK_COMMAND: kb
FOLLOWUP_IP:sepdrv+1041fffff880`02c01041 0f30 wrmsr
0 Kudos
2 Replies
60 Views

Hello,

I will contact you via a private message in order to help resolve this issue.

Best,

Kevin
60 Views

Hello,

The VTune analyzer engineers have confirmed that this issue is due to an incompatibility between VTune analyzer's sampling technology and the Hyper-V virtualization system. Sampling mode cannot run when the Hyper-V hypervisor is active, because Hyper-V (like other virtualization systems) doesn't virtualize the performance-monitoring registers which are used by this analysis type.

Best,
-Kevin
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