Can't open results in GUI

[hanjing_g_]

Hi,

I installed vtune updated9 linux version. After I ran amplxe-cl -collect advanced-hotspots --duration 30

Here is the results I got(Notice that there is not section for "Elapsed time: CPU time" in the end, weird?)

amplxe: Warning: On some systems based on the Intel microarchitecture code name
Nehalem / Westmere with C-states enabled, this analysis type may cause system ha
nging due to a known hardware issue (see errata AAJ134 in http://download.intel.
com/design/processor/specupdt/320836.pdf). To avoid this situation, disable all
"Cn(ACPI Cn) report to OS" BIOS options before sampling with VTune Amplifier on
such systems.
amplxe: Using result path `/home/hanjgao/r003ah'
amplxe: Executing actions 16 % Resolving information for `libamplxe_sampling_sm
amplxe: Warning: Cannot locate symbols for file `/opt/intel/vtune_amplifier_xe_2
013/lib64/libamplxe_sampling_smrk_3.10.so'.
amplxe: Executing actions 16 % Resolving information for `libc-2.12.so'
amplxe: Warning: Cannot locate symbols for file `/lib64/libc-2.12.so'.
amplxe: Executing actions 17 % Resolving information for `libproc-3.2.8.so'
amplxe: Warning: Cannot locate symbols for file `/lib64/libproc-3.2.8.so'.
amplxe: Warning: Cannot locate file `sep3_10.ko'.
amplxe: Executing actions 17 % Resolving information for `ld-2.12.so'
amplxe: Warning: Cannot locate symbols for file `/lib64/ld-2.12.so'.
amplxe: Executing actions 17 % Resolving information for `igb'
amplxe: Warning: Cannot locate symbols for file `/lib/modules/2.6.32-279.11.1.el
6.x86_64/kernel/drivers/net/igb/igb.ko'.
amplxe: Executing actions 17 % Resolving information for `grep'
amplxe: Warning: Cannot locate symbols for file `/bin/grep'.
amplxe: Executing actions 18 % Resolving information for `ext4'
amplxe: Warning: Cannot locate symbols for file `/lib/modules/2.6.32-279.11.1.el
6.x86_64/kernel/fs/ext4/ext4.ko'.
amplxe: Executing actions 18 % Resolving information for `rsyslogd'
amplxe: Warning: Cannot locate symbols for file `/sbin/rsyslogd'.
amplxe: Executing actions 18 % Resolving information for `bash'
amplxe: Warning: Cannot locate symbols for file `/bin/bash'.
amplxe: Executing actions 18 % Resolving information for `jbd2'
amplxe: Warning: Cannot locate symbols for file `/lib/modules/2.6.32-279.11.1.el
6.x86_64/kernel/fs/jbd2/jbd2.ko'.
amplxe: Executing actions 18 % Resolving information for `libz.so.1.2.3'
amplxe: Warning: Cannot locate symbols for file `/lib64/libz.so.1.2.3'.
amplxe: Executing actions 19 % Resolving information for `libpthread-2.12.so'
amplxe: Warning: Cannot locate symbols for file `/lib64/libpthread-2.12.so'.
amplxe: Executing actions 19 % Resolving information for `libperl.so'
amplxe: Warning: Cannot locate symbols for file `/usr/lib64/perl5/CORE/libperl.s
o'.
amplxe: Executing actions 19 % Resolving information for `libresolv-2.12.so'
amplxe: Warning: Cannot locate symbols for file `/lib64/libresolv-2.12.so'.
amplxe: Executing actions 19 % Resolving information for `libnss_files-2.12.so'
amplxe: Warning: Cannot locate symbols for file `/lib64/libnss_files-2.12.so'.
amplxe: Executing actions 19 % Resolving information for `libnss_dns-2.12.so'
amplxe: Warning: Cannot locate symbols for file `/lib64/libnss_dns-2.12.so'.
amplxe: Executing actions 19 % Resolving information for `librt-2.12.so'
amplxe: Warning: Cannot locate symbols for file `/lib64/librt-2.12.so'.
amplxe: Executing actions 20 % Resolving information for `libamplxe_qfagent_log
amplxe: Warning: Cannot locate symbols for file `/opt/intel/vtune_amplifier_xe_2
013/lib64/libamplxe_qfagent_log_1.11.so'.
amplxe: Executing actions 22 % Resolving information for `libnet.so'
amplxe: Warning: Cannot locate symbols for file `/bin/bash'.
amplxe: Warning: Cannot locate symbols for file `/lib64/libz.so.1.2.3'.
amplxe: Warning: Cannot locate symbols for file `/usr/lib64/perl5/CORE/libperl.s
o'.
amplxe: Executing actions 50 % Saving the result
amplxe: Warning: Skipped generation of report `summary': no valid license can be
found (Your license file is unavailable for undetermined reasons. The error cod
e is `-157'.).
amplxe: Executing actions 50 % done

When I try to open the results in GUI(updated9 windows version), it says "Failed to finalize the result" and "The result you are openning is empty.This may be caused by an error during data collection. Try to re-run the analysis. "

Anyone has an idea how to fix it?

Thanks 

[David_A_Intel1]

Hi hanjing:

Was the system idle?  I suggest building one of the sample apps included with the VTune Amplifier XE and testing collection on a running application.

Regarding the license, did you install with a serial number?  Or, did you use an alternate method?

[hanjing_g_]

Hi MrAnderson,

The system was not in an idle state, but not heavily loaded either. I have used an older version of vtune before and there was always a section displaying"Elapsed time : CPU Time" but I can't find this data for the last few runs. Do you think there is a problem? 

The above run I did was using a 30-day trial version of vtune. I just installed another one with a serial number today and profiled it wih advance-hotspots. I got similar outputs which means no data on elapsed time or cpu time could be found.

Thanks,

Hanjing

[David_A_Intel1]

Well, above, you can see this message:

    Warning: Skipped generation of report `summary': no valid license can be found (Your license file is unavailable for undetermined reasons. The error code is `-157'.).

So I am concerned that the licensing isn't set up correctly.  Are you seeing this message still?

[hanjing_g_]

Yes. I can still see this message even on the vtune that I installed using a serial number. Do you think missing licenses is what has caused incomplete data collecting? If so how can I fix it?

Thanks,

Hanjing

[Peter_W_Intel]

I guess that your license file is expired - please check last day in license file under /opt/intel/licenses.