Error 0x40000026 (Database interface error)

ido_z_ · ‎06-25-2013

Hi all.

I saw this on appeared in many cases but I did not see any resolution.

I am working with 2013 update 8, collecting on a remote machine and copying the results for the GUI stuff.

I am trying to run lightweight hotspots analysis with stacks and can not.

working without stacks is successful:

This is why I think all my drivers are working fine.

# ./amplxe-cl -collect lightweight-hotspots --duration 10
amplxe: Warning: On some systems based on the Intel microarchitecture code name Nehalem / Westmere with C-states enabled, this analysis type may cause system hanging due to a known hardware issue (see errata AAJ134 in http://download.intel.com/design/processor/specupdt/320836.pdf). To avoid this situation, disable all "Cn(ACPI Cn) report to OS" BIOS options before sampling with VTune Amplifier on such systems.
amplxe: Using result path `/disk/Alteon/vtune_amplifier_xe_2013/bin64/r000lh'
amplxe: Executing actions 16 % Resolving module symbols
amplxe: Warning: Cannot locate file `/boot/vmlinuz-2.6.34.14'.
amplxe: Executing actions 17 % Resolving information for `ld-2.5.so'
amplxe: Warning: Cannot locate symbols for file `/lib64/ld-2.5.so'.
amplxe: Executing actions 50 % Generating a report

Collection and Platform Info
----------------------------
Parameter                 r000lh
------------------------ ----------
Application Command Line
Computer Name             nas
Environment Variables
MPI Process Rank
Operating System          2.6.34.14
Result Size               1477331
User Name                 root

CPU
---
Parameter          r000lh
----------------- -----------------------------------------
Frequency          2400000000
Logical CPU Count 8
Name               Intel(R) Xeon(R) / Core i7 980X Processor

Summary
-------
Elapsed Time: 9.845
CPU Usage:     0.000

Event summary
-------------
Hardware Event Type      Hardware Event Count:Self Hardware Event Sample Count:Self Events Per Sample
----------------------- ------------------------- -------------------------------- -----------------
CPU_CLK_UNHALTED.THREAD 214000000                  107                               2000000
INST_RETIRED.ANY         170000000                  85                                2000000
CPU_CLK_UNHALTED.REF_P   17900000                   179                               100000
amplxe: Executing actions 100 % done

however trying to add stack collection causes this db issue:

first I can see that this makes me add a pid to attach to (why?, can't I do this system wide?)

when adding the pid and the request for stacks I get the failures and the .tb6 file is not generated.

When I try to open this in the GUI it fails.

# ./amplxe-cl -collect lightweight-hotspots --duration 10 -knob enable-stack=true -target-pid 3594
amplxe: Warning: On some systems based on the Intel microarchitecture code name Nehalem / Westmere with C-states enabled, this analysis type may cause system hanging due to a known hardware issue (see errata AAJ134 in http://download.intel.com/design/processor/specupdt/320836.pdf). To avoid this situation, disable all "Cn(ACPI Cn) report to OS" BIOS options before sampling with VTune Amplifier on such systems.
amplxe: Using result path `/disk/Alteon/vtune_amplifier_xe_2013/bin64/r001lh'
amplxe: Executing actions 24 % Processing profile metrics and debug information
amplxe: Warning: Error 0x40000026 (Database interface error) -- Cannot run data transformation `Compute CPU Usage'.
amplxe: Executing actions 50 % Generating a report

Collection and Platform Info
----------------------------
Parameter                 r001lh
------------------------ ----------
Application Command Line
Computer Name             nas
Environment Variables
MPI Process Rank
Operating System          2.6.34.14
Result Size               1014834
User Name

CPU
---
Parameter          r001lh
----------------- -----------------------------------------
Frequency
Logical CPU Count 8
Name               Intel(R) Xeon(R) / Core i7 980X Processor

Summary
-------
Elapsed Time: 0.000

Any help will be appreciated.

Thanks in advance.

Bernard · ‎06-25-2013

>>>amplxe: Warning: Error 0x40000026 (Database interface error) -- Cannot run data transformation `Compute CPU Usage'.>.>

This was already discussed in previous threads.

ido_z_ · ‎06-25-2013

Hi.

Thanks for the response.

I did see the discussion in other threads, but I could not see any resultion the the discussion.

Bernard · ‎06-30-2013

>>>I did see the discussion in other threads, but I could not see any resultion the the discussion.>>>

Sorry for late answer.

Regarding the results of the discussion I think that database error issue can be solved by VTune devs and we only can speculate about the possible culprit.