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Hi
I'm trying to use and install VTune on two of my Debian servers, and it worked perfectly for one but fails for the others.
The driver install fails when trying to compile the drivers with the following message:
"************ Building socperf3.ko driver ************
ERROR: Linux kernels prior to 2.6.x are unsupported ... exiting.
ERROR: Failed to build socperf3.ko driver"
Complete log in attachement.
I'm running Debian 10. "uname -r" returns "5.4.0-0.bpo.2-amd64".
It seems to me the error is probably just the script failing to find something in the local sources.
I've run "apt-get install linux-headers-5.4.0-0.bpo.2-amd64" and it's normally installed.
Any idea what more steps can I take?
Thanks!
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Hi,
We are checking on this issue internally, will get back to you at the earliest.
Meanwhile, could you please share the results of these commands :
lscpu
cat /proc/cpuinfo
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Thanks. Here goes:
lscpu:
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Byte Order: Little Endian
Address sizes: 39 bits physical, 48 bits virtual
CPU(s): 16
On-line CPU(s) list: 0-15
Thread(s) per core: 2
Core(s) per socket: 8
Socket(s): 1
NUMA node(s): 1
Vendor ID: GenuineIntel
CPU family: 6
Model: 158
Model name: Intel(R) Xeon(R) E-2288G CPU @ 3.70GHz
Stepping: 13
CPU MHz: 4497.401
CPU max MHz: 5000.0000
CPU min MHz: 800.0000
BogoMIPS: 7399.70
Virtualization: VT-x
L1d cache: 32K
L1i cache: 32K
L2 cache: 256K
L3 cache: 16384K
NUMA node0 CPU(s): 0-15
Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single ssbd ibrs ibpb stibp ibrs_enhanced tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp md_clear flush_l1d arch_capabilities
CPU info in attached file
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Hi,
We need more information from you to debug the issue. Can you post the entire output from build-driver execution?
And you said you have two machines. Are they running the same kernel version?
Thanks
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Thanks for the uploading the build output. It seems the driver was build properly and the error message can be ignored. Have you tried to load the drivers? Are they (sep5, socperf3, pax, socwatch) loaded properly? If so, you are okay to use by ignoring the error for now. Please let us know.
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Hi Selenale,
We are awaiting for your update.
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Hi Selenale,
We are closing this case, if the issue persist kindly raise a new thread.
Thanks & Regards
Adweidh.A
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