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FlexLM server change

nemi83
Beginner
179 Views
Hello!

The isn.support told me to publish my issue in this forum. My organization is using Intel VTune via FlexLM on Windows. Due a hardware error we had to use another server as FlexLM Server and so I need a new licence file with the now changed host name and MAC address.

I hope an Intel representative is able to help me, because the isn.support, the Intel hotline and my reseller couldnt.

Best Regards!
0 Kudos
4 Replies
greg_andersonintel_c
179 Views
Quoting - nemi83
Hello!

The isn.support told me to publish my issue in this forum. My organization is using Intel VTune via FlexLM on Windows. Due a hardware error we had to use another server as FlexLM Server and so I need a new licence file with the now changed host name and MAC address.

I hope an Intel representative is able to help me, because the isn.support, the Intel hotline and my reseller couldnt.

Best Regards!

Please contact me direct at greg.anderson@intel.com
Lina_L_Intel
Employee
179 Views


Greetings,

You are entitled to change the host information by yourself if you are the license owner.
Please do the steps in the article at
http://software.intel.com/en-us/articles/change--serverhost-data-node-locked-or-floating-license.
If you are not the license owner, please ask the license owner to follow the steps above.
Please let us know if you have any further questions.
Thank you.

Lina

nemi83
Beginner
179 Views
Thx -> solved :)

Lina_L_Intel
Employee
179 Views
Quoting - nemi83
Thx -> solved :)


Great! Thanks for your update.

Lina
Reply