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Intel Haswell 4770 is not supported in "Microarchitecture exploration" analysis

Michal_Witanowski
Beginner
‎07-11-2019 02:16 PM
3,095 Views

Hi,

I'm getting the following error when trying to use "Microarchitecture exploration" analysis type in VTune Amplifier 2019.4:4770.PNG

Is Haswell architecture not supported anymore? I remember it was working fine in older versions of the VTune.

 

Cheers,

Michal

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Vitaly_S_Intel
Employee
‎07-16-2019 11:09 PM
3,095 Views

Hi Michal,

There is an issue with your CPU detection.

Can you please share the output of the following command:

<VTune installation path>/bin64/sep.exe -version

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Michal_Witanowski
Beginner
‎07-17-2019 01:11 PM
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Vitaly Slobodskoy (Intel) wrote:

Can you please share the output of the following command:

<VTune installation path>/bin64/sep.exe -version

Sampling Enabling Product version: 5.9  built on May 14 2019 09:21:02
SEP User Mode Version: 5.9
SEP Driver Version: 5.9
PAX Driver Version: 1.0
Platform type: 88
CPU name: Intel(R) Core(TM) Processor code named Haswell
PMU: haswell
Driver configs: Maskable Interrupt, PEBS OFF (by OS security)
Copyright(C) 2007-2018 Intel Corporation. All rights reserved.

 

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Vitaly_S_Intel
Employee
‎07-18-2019 06:00 AM
3,095 Views

Hmm, so CPU is properly detected on this level. Can you please share the output of the following command?

<VTune installation path>/bin64/amplxe-runss.exe -context-value-list

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Michal_Witanowski
Beginner
‎07-18-2019 01:24 PM
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Vitaly Slobodskoy (Intel) wrote:

Hmm, so CPU is properly detected on this level. Can you please share the output of the following command?

<VTune installation path>/bin64/amplxe-runss.exe -context-value-list

Sure, there's the output:

C:\Program Files (x86)\IntelSWTools\VTune Amplifier 2019\bin64>amplxe-runss.exe -context-value-list
targetOS: Windows
OS: Windows
OSBuildNumber: 18362
OSBitness: 64
isPtraceScopeLimited: false
isCATSupportedByCPU: false
isTSXAvailable: false
isHTEnabled: true
fpgaOnBoard: None
omniPathOnBoard: None
pciClassParts:
isSGXAvailable: false
Hypervisor: None
PerfmonVersion: 3
isMaxDRAMBandwidthMeasurementSupported: true
areGpuHardwareMetricsAvailable: true
isPAVPEnabled: true
gpuPlatformIndex: 5
ETW: ACCESS_DENIED
isGpuBusynessAvailable: notAccessible
isGpuBusynessDetailsAvailable: notAccessible
isGpuWaitAvailable: no
isEtwCLRSupported: accessDenied
isFtraceAvailable:
isMdfEtwAvailable: false
isCSwitchAvailable: yes
isFunctionTracingAvailable: no
isIowaitTracingAvailable: no
isVSyncAvailable: na
isPAXDriverLoaded: true
HypervisorType: None
isDeviceOrCredentialGuardEnabled: false
isSEPDriverAvailable: true
platformType:
CPU_NAME:
PMU:
referenceFrequency: 3400000000
isPStateAvailable: true
isVTSSPPDriverAvailable: true
isNMIWatchDogTimerRunning: false
isTPSSAvailable: true
isPytraceAvailable: true
isGENDebugInfoAvailable: true
isGTPinCollectionAvailable: ErrorUnsupportedHardware
isSTTAvailable: no
isEnergyCollectionSupported: false
amplxe: Collection is stopped. Application return code is 0.

 

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Andrey_I_Intel
Employee
‎07-19-2019 10:10 AM
3,095 Views

Hi Michal,

This seems to be a nontrivial issue, could you please collect development log by setting the environment variable. The log would be named like perfrun-*.log and generated in the current dir, so first cd to a writable location:

set PERFRUN_DEBUG=1
amplxe-runss -context-value-list

Please also tell your locale and console codepage by running

chcp
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Michal_Witanowski
Beginner
‎07-20-2019 04:27 AM
3,095 Views

Hi Andrey,

You will find perfrun*.log file in the attachment. Running "chcp" gave following output:

Active code page: 852

The region and input language is set to Polish, but the "Windows display language" is English.

Cheers,

Michal

perfrun-2019.07.20-13h17m19s.8012.log
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Andrey_I_Intel
Employee
‎07-25-2019 04:46 AM
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After a number of tries on different machines (including 4770K), Windows versions, locales I still could not reproduce this issue.

Michal, if you wish to assist with further debugging could you please collect the same log again (with PERFRUN_DEBUG=1) using the attached extended logging runss version? You will have to copy to bin64 subfolder for it to work.

 

amplxe-runss-tracing.zip
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Michal_Witanowski
Beginner
‎07-29-2019 04:49 PM
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Andrey I. (Intel) wrote:

Michal, if you wish to assist with further debugging could you please collect the same log again (with PERFRUN_DEBUG=1) using the attached extended logging runss version?

Sure. Generated file is in the attachment. Here's console output:

targetOS: Windows
OS: Windows
OSBuildNumber: 18362
OSBitness: 64
isPtraceScopeLimited: false
isCATSupportedByCPU: false
isTSXAvailable: false
isHTEnabled: true
fpgaOnBoard: None
omniPathOnBoard: None
pciClassParts:
isSGXAvailable: false
Hypervisor: None
PerfmonVersion: 3
isMaxDRAMBandwidthMeasurementSupported: true
areGpuHardwareMetricsAvailable: true
isPAVPEnabled: true
gpuPlatformIndex: 5
ETW: ACCESS_DENIED
isGpuBusynessAvailable: notAccessible
isGpuBusynessDetailsAvailable: notAccessible
isGpuWaitAvailable: no
isEtwCLRSupported: accessDenied
isFtraceAvailable:
isMdfEtwAvailable: false
isCSwitchAvailable: yes
isFunctionTracingAvailable: no
isIowaitTracingAvailable: no
isVSyncAvailable: na
isPAXDriverLoaded: true
HypervisorType: None
isDeviceOrCredentialGuardEnabled: false
isSEPDriverAvailable: true
platformType:
CPU_NAME:
PMU:
referenceFrequency: 3400000000
isPStateAvailable: true
isVTSSPPDriverAvailable: true
isNMIWatchDogTimerRunning: false
isTPSSAvailable: true
isPytraceAvailable: true
isGENDebugInfoAvailable: true
isGTPinCollectionAvailable: ErrorUnsupportedHardware
isSTTAvailable: no
isEnergyCollectionSupported: false
amplxe: Collection is stopped. Application return code is 0.

 

perfrun-2019.07.30-01h46m43s.5016.log
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Marcelis__David
Beginner
‎08-15-2019 07:00 AM
3,095 Views

Hi,

I seem to be encountering the same issue.

This also causes a crash similar to https://software.intel.com/en-us/forums/intel-vtune-amplifier/topic/814206. Turning off "Show additional performance insights" fixes it, but this exactly the information I'm most interested in.

Some information:

CPU: i5-4670K

.\VTune Amplifier 2019\bin64\sep.exe" -version
Sampling Enabling Product version: 5.10  built on Jul 29 2019 15:28:07
SEP User Mode Version: 5.10
SEP Driver Version: 5.10
PAX Driver Version: 1.0
Platform type: 88
CPU name: Intel(R) Core(TM) Processor code named Haswell
PMU: haswell
Driver configs: Maskable Interrupt, PEBS OFF (by OS security)
Copyright(C) 2007-2019 Intel Corporation. All rights reserved.

.\VTune Amplifier 2019\bin64\amplxe-runss.exe" -context-value-list
targetOS: Windows
OS: Windows
OSBuildNumber: 18362
OSBitness: 64
isPtraceScopeLimited: false
isCATSupportedByCPU: false
isTSXAvailable: false
isHTEnabled: false
fpgaOnBoard: None
omniPathOnBoard: None
pciClassParts:
isSGXAvailable: false
Hypervisor: None
PerfmonVersion: 3
isMaxDRAMBandwidthMeasurementSupported: true
areGpuHardwareMetricsAvailable: true
isPAVPEnabled: true
gpuPlatformIndex: 5
ETW: ACCESS_DENIED
isGpuBusynessAvailable: notAccessible
isGpuBusynessDetailsAvailable: notAccessible
isGpuWaitAvailable: no
isEtwCLRSupported: accessDenied
isFtraceAvailable:
isMdfEtwAvailable: false
isCSwitchAvailable: yes
isFunctionTracingAvailable: no
isIowaitTracingAvailable: no
isVSyncAvailable: na
HypervisorType: None
isDeviceOrCredentialGuardEnabled: false
isSEPDriverAvailable: true
SEPDriverVersion: 5.10
isPAXDriverLoaded: true
PAXDriverVersion: 1.0
platformType:
CPU_NAME:
PMU:
referenceFrequency: 3400000000
isPStateAvailable: true
isVTSSPPDriverAvailable: true
isNMIWatchDogTimerRunning: false
isTPSSAvailable: true
isPytraceAvailable: true
isGENDebugInfoAvailable: true
isGTPinCollectionAvailable: ErrorUnsupportedHardware
isSTTAvailable: no
isEnergyCollectionSupported: false

chcp
Active code page: 850

 

Cheers,

David

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Michal_Witanowski
Beginner
‎08-27-2019 12:46 PM
3,095 Views

The issue still persist on VTune Update 5.

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Corbo__Azer
Beginner
‎09-23-2019 10:55 AM
3,095 Views

Hello guys,
 

I have the same issue, so far this is the story: https://software.intel.com/en-us/forums/intel-vtune-amplifier/topic/820941#comment-1945688. I hope this will be solved asap.

Best regards,
Azer

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van_bergen__jan
Beginner
‎02-02-2020 08:46 AM
3,095 Views
I'm still experiencing this exact issue on all 2019 versions and the 2020 version
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