Intel Vtune Profiler hangs on finalizing results/resolving information for files

[SnarkBoojum]

Hi,

my Vtune (2025.0.1/629235/Windows 10) session hangs during opening capture when collecting hardware events on finalizing results (see first screenshot for example). 

Fresh install, restarting machine and vtune doesn't help.
File for which resolving information doesn't work changes in every retry (or logging in gui is incorrect).

I tried profiling the vtune app itself (at least the vtune-gui.exe with most cpu, see second screenshot) but alas this has the same result (not being able to finalize results)

Please advise

[yuzhang3_intel]

Could you share your command line?  Additionally, please run self checker below in one console as Administrator to check your environment.

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>vtune-self-checker.bat

[SnarkBoojum]

Thanks for your quick reply.

The vtune-self-checker.bat never finishes/also hangs on the Instrumentation based analysis check (see attached screenshot).

To me its not clear to which commandline you refer, I don't invoke vtune from commandline but execute VTune from gui (invoked as admin). Can you given me some more tips?

Thanks

[yuzhang3_intel]

Run the command lines (as administrator) below:

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>amplxe-sepreg.exe -c

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>sep.exe -version

[SnarkBoojum]

I have executed the commands as suggested. The output of the second command is:

The first program is not in my fresh installation:

[yuzhang3_intel]

There is no binary below in bin64 path?

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>amplxe-sepreg.exe -c
Checking platform...
Platform is genuine Intel: OK
Platform has SSE2: OK
Platform architecture: INTEL64
User has admin rights: OK
Drivers will be installed to C:\windows\System32\Drivers\
Checking sepdrv5 driver path...OK
Checking sepdrv5 service...
Driver status: the sepdrv5 service is running
Checking sepdal driver path...OK
Checking sepdal service...
Driver status: the sepdal service is running
Checking socperf3 driver path...OK
Checking socperf3 service...
Driver status: the socperf3 service is running
Checking vtss driver path...OK
Checking vtss service...OK

Please run the command line and get the output:

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>amplxe-runss.exe -context-value-list

set PERFRUN_DEBUG=1  and then profiling your application again, please share the log.

[SnarkBoojum]

That's me bad, thanks for double checking (I didn't see that is a dash- iso underscore_ after amplxe). The output is equal to yours

I piped the output of the second command to the file tmp.txt 

I have set the environment variable PERFUN_DEBUG to 1.

I have started the VTune GUI as admin and relaunched the profiling session and let it run for 33 seconds.

I will post the log files in and output in a follow up reply as 

I'll try to attach all 4 logs files in C:\Users\XXX\Documents\VTune\Projects\Jeeves\r003hs\log (after removing user name) to a follow up post/reply as there is a hickup/bug in this forum website

[SnarkBoojum]

A some log files got through for completeness I have attached them all again in this reply

I also included two logfiles from C:\Program Files (x86)\Intel\oneAPI\vtune\2025.0\bin64 (because it was not clear to me which logfile you implied

[SnarkBoojum]

perhaps the hickup in the fourm is that its not possible to upload empty files. One logfile mrtehelpers-2024.11.28-08h10m34s.20572 has file size 0

[yuzhang3_intel]

Could you upload the r003hs data? Let me check.

[SnarkBoojum]

I have uploaded the project files as zip here as I have to much trouble working with ticket support site

[yuzhang3_intel]

Ok, let me take a look at it.

[yuzhang3_intel]

I can't finalize the data locally, it looks like the collection has failed. Can you use User mode to profile the workload instead of HW event-based mode?  In addition, your workload should not be small, right?

In addition, please upload the error log when running the self check utility.

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>vtune-self-checker.bat

[SnarkBoojum]

Hi,
the vtune-self-checker script never finishes, it stalls on "Instrumentation based analysis check..."

I didn't have time yet to start a new profiling sessions
P.S.

The support ticket site (https://supporttickets.intel.com/r) returns errors. I can't post and or upload anything there. See attached screenshot