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When I try to open existing projects or create a new one, I get an error. An example of an error: "Failed to open the project C:\Users\ppogotov\Documents\Amplifier XE\Projects\sample (matrix)".
Also, it is impossible to close the VTune GUI because it hangs with the message "Cancelling Please wait for the operation to get cancelled".
OS Name: Microsoft Windows Server 2016 Datacenter
Version: 10.0.14393 Build 14393
How can I fix this problem?
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could you try the same trick?
community.intel.com/t5/Analyzers/Configure-Analysis-window-not-loading/m-p/1260559#M20100
What version of VTune do you have? is it possible to upgrade it to Vtune Profiler 2021.1(the gold version)?
Thanks, Kirill
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Thank you for the answer.
I did not find the "Intel VTune Profiler" folder in the place where Vtune was installed (in my system it is "C:\Program Files (x86)\Intel\oneAPI\vtune\2021.1.1").
Removing the "intel" folder didn't help.
I use Intel oneAPI VTune Profiler 2021.1.1 Gold.
Thanks, Pavel
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Hi,
Thanks for the update.
1)Intel VTune Profiler's latest version is 2021.1.2.Try installing this version from this link(https://software.intel.com/content/www/us/en/develop/articles/oneapi-standalone-components.html#vtune).Also check if vtune profiler is there in control panel -> Uninstall Programs' list.If so uninstall the program and try installing vtune profiler from the above link.
2)If the above steps didn't help then share your log file.
Regards,
Janani Chandran
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Hi,
Is your issue resolved?Did you reinstall vtune profiler 2021.1.2?
Regards,
Janani Chandran
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Hi,
We haven't heard back from you and would no longer be monitoring this issue. Please raise a new thread if you have further issues.
Regards,
Janani Chandran

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