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Problem installing a test version

GTHER
Beginner
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Hello,

I tried to install VTUNE AMPLIFIER XE in order to evaluate, but the installation failed with the following message:

Windows Installer failed to configure product:

Error message: An error occured during the installation of assembly component 98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E. HRESULT: 0x800703F8.

Error code: 1603

File name: msvcrt_x86.msi

Installer logs location: C:\Users\Greg\AppData\Local\Temp\pset_tmp_amplifier_xe_2016_Greg\2015.09.21_22.07.37_00000b48\log\

I have a version of MS Visual Studio installed, so I do not understand why VTUNE would require to install another version of MSVCRT (unless this is an older version), nor do I understand why it would fail the installation.

Is there anyone around from intel who may help me with this problem?

Thanks in advance

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Peter_W_Intel
Employee
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Dmitry_P_Intel1
Employee
579 Views

Hello,

Is it possible to provide the installer log fromC:\Users\Greg\AppData\Local\Temp\pset_tmp_amplifier_xe_2016_Greg\2015.09.21_22.07.37_00000b48\log\

to loo at?

Thank you, Regards, Dmitry

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GTHER
Beginner
579 Views

Hello Peter and Dmitry,

Thank you for your help.

I tried to reinstall while executing as administrator, but it failed again.

But finally, I reinstalled it on a fresh new system and it worked. It seems that my Windows installation system was indeed buggy (corrupted?) on the previous system.

Thanks for the help and for pointing me in the right direction.

 

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