Analyzers
Support for Analyzers (Intel VTune™ Profiler, Intel Advisor, Intel Inspector)
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
4679 Discussions

VTune Amplifier 2019 Error 0x40000024 on Memory Consumption analysis

bennyab
Beginner
677 Views

Hi,

I'm doing analysis of remote Centos 7 server via ssh.

Hotspot analysis works fine and Memory Consumption fails all the time with this error 0x40000024 (no data)

I ran on the remote machine from vtune installation dir this command: bin64/amplxe-runss

and got the feedback from below.

Thanks

Benny

targetOS: Linux
OS: Linux
OSBuildNumber: 0
OSBitness: 64
RootPrivileges: true
isPtraceScopeLimited: false
isCATSupportedByCPU: true
isL3CATAvailable: true
L3CATDetails: COS=16;ways=11
isL2CATAvailable: false
isTSXAvailable: true
isHTEnabled: true
fpgaOnBoard: None
omniPathOnBoard: None
pciClassParts: 0x1:0,2;0x2:0;0x6:0;0x8:0;0xb:0;
isSGXAvailable: false
LinuxRelease: 3.10.0-693.2.2.rt56.623.el7.x86_64
is3DXPPresent: false
is3DXP2LMMode: false
is3DXPAppDirectMode: false
IsNUMANodeWithoutCPUsPresent: false
Hypervisor: None
PerfmonVersion: 4
isMaxDRAMBandwidthMeasurementSupported: true
isPtraceAvailable: true
areGpuHardwareMetricsAvailable: LibNotFound
i915Status: MissingDriver
isFtraceAvailable: yes
isMdfEtwAvailable: false
isCSwitchAvailable: yes
isGpuBusynessAvailable: unsupportedHardware
isGpuWaitAvailable: no
isFunctionTracingAvailable: yes
isIowaitTracingAvailable: yes
isVSyncAvailable: yes
isPAXDriverLoaded: false
HypervisorType: None
isDeviceOrCredentialGuardEnabled: false
isSEPDriverAvailable: false
platformType: 111
CPU_NAME: Intel(R) Xeon(R) Processor code named Skylake
PMU: skylake_server
availablePmuTypes: core,cha,imc,pcu,qpi,r3qpi,ubox,m2pcie,m2m,irp,iio,power,hfi_rxe,hfi_txe
referenceFrequency: 1900000000
isPStateAvailable: true
isVTSSPPDriverAvailable: false
isNMIWatchDogTimerRunning: false
LinuxPerfCredentials: Unlimited
LinuxPerfCapabilities: breakpoint:raw;cpu:raw,format,events,ldlat,frontend;intel_bts:raw;intel_cqm:raw,format,events;intel_pt:raw,format;power:raw,format,events;software:raw;tracepoint:raw;uncore_cha:18,raw,format;uncore_iio:5,raw,format;uncore_imc:6,raw,format,events;uncore_irp:5,raw,format;uncore_m2m:2,raw,format;uncore_m3upi:2,raw,format;uncore_pcu:raw,format;uncore_ubox:raw,format
LinuxPerfStackCapabilities: fp,dwarf
isTPSSAvailable: true
isPytraceAvailable: true
isGENDebugInfoAvailable: false
isGTPinCollectionAvailable: ErrorUnsupportedHardware
isSTTAvailable: no
isNnpiHwTraceToolAvailable: false
isEnergyCollectionSupported: true
amplxe: Collection is stopped. Application return code is 0.
0 Kudos
3 Replies
RaeesaM_Intel
Moderator
644 Views

Hi,


Please upgrade vtune to latest version ie vtune profiler 2020 update 2 as the version of vtune you use seems outdated, it is likely this issue wont be present in latest version of vtune. In case you are still facing the issue with latest version of vtune could you run the vtune-self-checker.sh script which will be  available in <install-dir>/bin64 and share with us the output so we could examine diagnostics of different analysis types.

Can you also mention the type of hotspot analysis that you tried and did work.If its user based sampling, please check whether hardware event based sampling is working fine to make sure that the issue is not with the drivers since most collection types other than user based sampling rely on driver.


Regards


RaeesaM_Intel
Moderator
619 Views

Hi,


We haven't heard back from you.Is your issue resolved?Please let us know if the issue still persists so that we can help you.


Thanks and regards,

Raeesa


RaeesaM_Intel
Moderator
564 Views

Hi,


We are assuming that the solution provided helped and would no longer be monitoring this issue.Please raise a new thread if you have further issues.


Regards,

Raeesa


Reply