Vtune Profiler Suddenly Unusable

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Hello,

I have been using the VTune analysis tool without any issues, but after a recent computer crash and restart, it stopped working. When I run the executable file, the console flashes briefly, and the collection log screen appears as follows:

After using the command amplxe-sepreg.exe -s, I found the message vtss service... FAILED.

Is there any way to resolve this issue?

Thank you for your assistance.

Best regards,
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[yuzhang3_intel]

Which is the Windows version?

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Windows 11 Family Chinese version 23H2

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I am reinstalling the Vtune Profiler now, but an error occurs:

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Windows 11 Family Chinese version 23H2. I reinstalled the oneapi base toolkit and rebooted the computer, but the Vtune Profiler problem persisted.

[yuzhang3_intel]

VTune doesn't support some of the latest builds of Windows 11. This is a known issue, like 23H2 22631.3593, etc. The issue will be fixed in the next release.

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However, I have been using it normally for a week without any problems, and it is the same operation using the same components.

[yuzhang3_intel]

What is your Windows build? Did you confirm that the Windows OS version and build number before and after are exactly the same?

You can use the self-check utility to check your current environment. 

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My computer is Windows 11 Family Chinese version 23H2 build 22631.3085 and has not been connected to the Internet and the update history shows that no updates have been installed.

[yuzhang3_intel]

The same issue is reported on the 23H2 build, the 2024.2 VTune VTSS driver has fixed the issue.

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Where can I download 2024.2 Vtune now?

[yuzhang3_intel]

It has not been released yet and will be published soon.

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I can't run the Intel Vtune Profiler on my device, but I can run the Intel Advisor. Does Intel Advisor have timeline view?

[yuzhang3_intel]

For CPU profiling, Intel Advisor only supports threading, vectorization and roofline. For GPU profiling, roofline and offload are supported .  But there is no timeline.

For details, you can refer to the user guide:

https://www.intel.com/content/www/us/en/docs/advisor/user-guide/2024-1/overview.html